Wrong Bluetooth protocol

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Guest's review of HTC - www.htc.com

“Wrong Bluetooth protocol”

★☆☆☆☆

written by on 16/03/2017

Had a HTC Desire C and was given a HTC Desire 530 as a Xmas present only to find it doesn't work with my car's built in hands free kit.
Tried everything I could think of before calling HTC. Told by tech guy that the HTC Desire 530 has a different "Bluetooth" protocol - whatever that means!
The only way to get the phone to communicate with my car was to buy a 3rd party adapter (£65) and get my car's manufacturer to fit it (£???).
All phones are advertised as having Bluetooth but all Bluetooth protocols are not the same apparently. Seems very unfair. I can't tell the wife she bought me something that doesn't work - she thinks it was a great present. Thanks HTC.

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