Nightmare with Returning an item - be prepared to pay ransom

Click here if this is your business
Buy Mobile Phones - www.buymobiles.net
★★★☆☆
3.3
60.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

MariusBlaauw's review of Buy Mobile Phones - www.buymobiles.net

“Nightmare with Returning an item - be prepared to pay...”

★☆☆☆☆

written by MariusBlaauw on 18/10/2017

Ordering and receiving the order all went without a hitch. BUT - make sure you do not want to return the item.

I recently returned a Samsung S8, when the phone left me it was in perfect condition with all bits neatly packed back into the box. There was a small tear in the box. When I did not hear back about my return I phoned them up only to hear that there was a earphone adapter missing and the phone had a big scratch on the back. I disputed this but it was their words against mine and I ended up having to pay £159 to finalize the cancellation.

So should you make the mistake of ordering from BuyMobiles and need to return an item i would suggest taking extensive photo's of the item everything that is included.

Better still buy from a more trustworthy company!

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 6 0