free gift or cash alternative

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Buy Mobile Phones - www.buymobiles.net
★★★☆☆
3.3
60.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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tabbas's review of Buy Mobile Phones - www.buymobiles.net

“free gift or cash alternative”

★☆☆☆☆

written by tabbas on 22/08/2013

Waited 28days fr free gift.waited 28 days from cash alternative.Customer services absolutely terrible. These free gifts do not arrive.

  • Goods purchased & cost

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Buymobilephones.net's Response to tabbas's Review

Written on: 22/08/2013

Hello,

We always provide gifts with orders or cash alternatives if the gift is not avaliable anymore, we are very sorry if there has been any delays and would like to assist with this, could you please provide an order number so we can have this looked into.
Thank you.

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Bigmickref1's reply to Buymobilephones.net's Comment

Written on: 02/09/2013

But u keep saying the same to all the reviews on this matter , I think it's time that trading standards was contacted on your sale practise

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Bigmickref1's Response to tabbas's Review

Written on: 02/09/2013

I have had same problem no gift after 28 day and still no cash promised by them on 12/08/2013 and give them 14 days still not had , contacted vodaphone they just pass the buck and say its nothing to do with them but I think under the law they are ,as they had a part in the contract , I do believe that these contracts when they are no carried out come under the sale and misrepresentation of sale act , as you are influenced to day by offering a free gift we shall see if and when a court case comes along

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Buymobilephones.net's reply to Bigmickref1's Comment

Written on: 05/09/2013

Hello,

I can look into this with urgency, could you please provide your order number for me.
Thank you.
James.

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Bigmickref1's reply to Buymobilephones.net's Comment

Written on: 05/09/2013

The order number 3244150 further to my post it was promised 14 days ago still no cash now it's promised on the 12 th sept and this is the last chance I shall give buymobiles before I go further m bradford

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Bigmickref1's reply to Buymobilephones.net's Comment

Written on: 05/09/2013

Order num 3244150 and let's see if promised its here by 12 th sept

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Tabbas's Response to tabbas's Review

Written on: 22/08/2013

I was checking my account this morning and was shocked to see that the money had been paid into my account. So overall i have had a better deal.

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Buymobilephones.net's reply to Tabbas's Comment

Written on: 27/08/2013

Hello,
We are very happy that your payment has cleared.
Would you be able to amend the review rating accordingly please?
Thank you.

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Tabbas's reply to Buymobilephones.net's Comment

Written on: 28/08/2013

how should i amend the review rating

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Bigmickref1's reply to Tabbas's Comment

Written on: 06/09/2013

I wouldn't change rating they are a bad company and changing there rating will not help other buyers

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Lilpinkkittt's reply to Bigmickref1's Comment

Written on: 13/09/2013

Hi did you get your money as i was promised the 12th too and still waiting

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