written by Thomas57 on 24/05/2014
Having bought a mobile phone which later developed a fault, I have contacted them by phone and e-mail several times. They promise to call back but do not. They do not respond to e-mails either.
I have consequently sent several e-mails stating I have no option but to take a civil action against them since they refuse to respond and to advise me who they would like me to send correspondence to - no response.
I now have a claim lodged against them for £285.00 which I will no doubt win as they have refused to engage in any attempt to resolve the matter.
I'll update with my success, but please, please don't touch this company with a barge pole, as if there is ever a problem they will not respond and just hope you will give up and go away. You have been warned!!!
As rated by our community of reviewers
Affordablemobiles.co.uk's Comment
Written on: 26/05/2014
Thank you for leaving your review, and firstly please accept my apologies that you have not received any response to your emails. In order to rectify this situation, could you please provide your order number, so I can investigate this for you.,