Worst experience possible!

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Affordable Mobiles - www.affordablemobiles.co.uk
★★★☆☆
3.0
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SteveyJ's review of Affordable Mobiles - www.affordablemobiles.co.uk

“Worst experience possible!”

★☆☆☆☆

written by SteveyJ on 24/01/2014

I have never experienced such terrible customer service in my life and was wondering if "The Customer" has any standing at all with this shambolic outfit. Phone ordered and received confirmation email. Then told out of stock, then back in stock, then problems vodaphones systems, this went on for a week so cancelled the order. Made at least a dozen calls to them with a minimum 20 min wait time to get through on each call and every time spoke to someone who had not got a clue about customer service. A truly dreadful and frustrating experience all round I'm afraid.
Ordered a phone from carphone warehouse at 5pm and was with me by 11am the next day. Excellent and easy.

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Affordablemobiles.co.uk's Response to SteveyJ's Review

Written on: 12/02/2014

Apologies for the issues you have had and we always endeavour to deal with any query in a timely manner and resolve it accordingly.

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