Written on: 22/08/2013 by TheLittleGemShop (1 review written)
The Little Gem Shop would like to give a big thank you to all the team at SmartUK Marketing Group. When we decided to go with SmartUK to design and build our website for our online jewellery shop it was all go.
Alberto Urra was the designer of our logo and the website which was a stress free experience. He kept coming to us with all the ideas we had discussed with him and brought them to life.
When the development was complete we had our training with Alastair Heath and Callum Jones. They were very understanding and patient with us as it was all new to us and took a bit of time to get our head around it all. The training has given us the tools to run our website confidently.
The customer service at SmartUK is second to none. We were in constant contact with the Project Manager Gretchen Britton, and she was fantastic, always there to help or advise us. As a whole the team at Smart are professional, experts in their field, but patient and have all the time in the world to help and advise as needed.
We were invited to go to the main office in Shrewsbury to personally meet the team. We received a warm welcome and got introduced to most of the people we had been working with. While we were there we had a meeting with Steve Bebbs, an expert in Marketing & SEO. We now have a marketing campaign with SmartUK which we are confident that it will be beneficial for us. In the future we have no need to go to anyone else as SmartUK and the team can help us with anything we may want in the future.
We now have a website that we love, every time we go in to do work for our business or to just look over our stock we are so happy with the outcome. I believe we would not have got what we wanted or the fantastic service from any one else. The wonderful feedback we have had from friends, family and customers that we have a classy & professional website is inspirational.
Thank you so very much team for all you have done for The Little Gem Shop. We look forward to working with you for many years to come.
Gordon & Janet
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