Add People - www.addpeople.co.uk Reviews

★★★★☆
3.8 / 5
139
73% of users recommend this
  • Value For Money

Summary

''Add People are an internet marketing agency that deliver cost effective SEO services, affordable web design, pay per click management and more.''
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Latest Reviews

★★★★★

“They know what they are doing”

Written on: 25/11/2016 by Jaysonw253 (1 review written)

My business is pretty new and therefore getting people to know it now exists was vital to begin with. I know one of the best ways to do this was through social media but I didn't really know what I was doing. Add People told me what I could do to get people in my area familiar with my business. The local audience ad they put in place for me showed great results. It was worthwhile working with people that know exactly what is needed and how to do it. I will be using their social media services… Read Full Review

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★☆☆☆☆

“Extremely charming to start. Once they get your money...”

Written on: 05/11/2016 by Melanieh329 (1 review written)

Extremely charming to start. Once they get your money they continue to tell you lies and take more budget than you can afford with empty promises. They turn particularly nasty if you try to leave… Read Full Review

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★☆☆☆☆

“Money Sucking Leeches”

Written on: 26/09/2016 by Blair231 (1 review written)

Keeping it short, they're money grabbers, not marketing specialists. Optimisation is done by a programme with little human analysis. Waste of space, silver tongued salespeople… Read Full Review

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★☆☆☆☆

“Had the nerve to ring up a rival SEO company for...”

Written on: 02/09/2016 by TopRank (1 review written)

What a bunch of amateurs, I myself own a web design and internet marketing company and these salesmen (that's all they are, not marketing experts) had the nerve to ring my company up asking for assistance adding tracking code to a site we had designed after they had cold called a client of ours, tied them into a 12 month contract and struggled with the sites bespoke code. We do actual organic marketing and website optimisation that requires skill and knowledge, there are just too many of these… Read Full Review

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★☆☆☆☆

“Be careful, they will lie to you on the phone to trick you”

Written on: 22/08/2016

into their binding 12 month contract. I was doing better myself by paying google directly and having control over how much I spent. These clowns were full of promises on the phone but in reality did not deliver a single thing. The landing page was a poorly made template with a bad stock image that generated only enquiries from areas that were not within reach for my business. I was promised that I will have an account manager that will be in touch with me, she was trying to be nice and polite… Read Full Review

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★☆☆☆☆

“Not great really”

Written on: 09/05/2016 by PhilipBarton (2 reviews written)

Not great for SEO / Shopping campaigns Was a bit dubious about signing up with an ad agency but their sales guys gave a good pitch and convinced us it was right for our business. The initial set up took longer than expected, some 3 weeks in fact but I was told this because they would thoroughly research our industry and keywords and look at our competitors to ensure out ads were targeted correctly but I think we could have done better ourselves plus the first set of campaigns were riddled… Read Full Review

Addpeople's Response to PhilipBarton's Review

Written on: 11/05/2016

Dear Philip

Thanks for taking the time to provide feedback about your experience with Add People. We welcome all comments - good or bad - that can help us shape our services and we're really disappointed to learn that you feel your experience with us was a negative one. Your agreement with us was on a rolling basis and we had a relatively short period of time to try to make this campaign work for you, it is unfortunate that it did not yield the desired results within the short time frame.

We are always committed to delivering outstanding Google AdWords and Shopping campaigns for the businesses that we work with and we're really proud of the many positive reviews and testimonials from our clients.

We do also take on board any constructive criticism, this is crucial for us as a customer-focused provider which is why as a business we do not offer payment for reviews and could not accept your offer of a refund in exchange for not leaving your feedback online.

I can see that our Customer Relations team has tried to contact you on a number of occasions to discuss your additional final payment that was agreed and taken within your notice period however they have been unable to contact you to resolve this part of your complaint.

Please contact us on 0161 928 6999 should you wish to discuss this matter further.

Kind Regards

Danielle Jones
Marketing Communications

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★★★★★

“Breath of fresh air”

Written on: 20/02/2016 by flTimmons306 (1 review written)

After my previous experience with a different firm working with add people was like a breath of fresh air. Great product knowledge, regular contact, homework provided, constant market research & a how can we help you more attitude. Hopefully we will be back working together in the future … Read Full Review

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★★★★★

“My honest experience”

Written on: 13/01/2016 by rkqu (1 review written)

Internet advertisement is becoming the most effective way of increasing your business and getting your monies worth out of a campaign. The Add People helped me focus on running my business whilst they took care of my internet advertisement for me. I was able to have my own account manager who was easy to contact and the ability to access my campaign with my own log in. I like to do things myself and prefer to learn everything from scratch... But sometimes its just easier to give the job to a… Read Full Review

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★★★★★

“Business start up success”

Written on: 07/01/2016 by SharonBID (1 review written)

Add People proved to be the perfect platform for my new business website. I am delighted to have received a huge amount of enquiries after receiving advice from my Add People Account Manager re Key words. I highly recommend… Read Full Review

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★★★★★

“Add People claiming they are Google partners, Google...”

Written on: 14/11/2015 by 5stardreamer (1 review written)

Add People claiming they are Google partners, Google don't have any partners.. They did nothing except keep debating my card. Add People are just a bunch of people hammering the cold calls all day. Please notice that all the 5 star reviews here are posted by , let's just say first time reviewers… Read Full Review

Addpeople's Response to 5stardreamer's Review

Written on: 17/11/2015

Hello,

We are sorry to hear that you weren’t happy with the service you received.

We are a Google Agency Partner, we can only achieve partnership status by implementing Google’s recommended best practices and by demonstrating that we can maximise adwords performance for our Adwords customers.

We would like the chance to investigate your complaint further if you can provide us with your order number or alternatively e-mail us with some basic details and we will come back to you.

Kind Regards

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★★★★★

“Proactive adword support”

Written on: 06/11/2015 by Johanna284 (1 review written)

Add People have been excellent from the start. They have taken the time to get to know my business and have offered support and advice about how best to manage our Google ad spend. They call you, they are proactive, they know their business and they offer good suggestions that have supported mine… Read Full Review

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★★★★★

“Professional job done”

Written on: 05/11/2015 by Ezequiel28 (1 review written)

Extremely professional very knowledgeable with great results. We have just come to the end of our campaign I will be certainly using these guys again for our next campaign… Read Full Review

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★★★★★

“Brilliant Service, Brilliant Staff”

Written on: 29/10/2015 by Thermohouse (1 review written)

From the first day Thermohouse was approached by add people, the service was brilliant. They go above and beyond to make sure that we are getting value for money. They offer brilliant recommendations on how we can improve our Ad Words campaign and advised on what would be damaging to us. The staff and in particular our own account manager is A1 and makes sure to keep in touch every two weeks to review the campaign and update it if required. I would have no hesitation in recommending Add People… Read Full Review

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★★★★★

“Google adwords with AddPeople....”

Written on: 22/10/2015 by surinderwynne (1 review written)

The team at Add People are professional and are very helpful. Full of in-depth knowledge with all types of marketing and took great care of our website, running campaigns each month for us to enhance our sales. We had an experienced consultant who gave us regular updates and feed back. I would highly recommend this company. Very easy to contact, all staff friendly.Thank you AddPeople for all your help… Read Full Review

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★★★★★

“Great Service and Great Results”

Written on: 08/10/2015 by MakeGreen (1 review written)

We employed Add People to help with our Google Adwords Campaign and from the word go I knew we were in good hands. the person I dealt with  took the time to explain through how Google Adwords worked before asking detailed questions about the product we wanted to target. She explained how she would build the campaign and then how this would work going forward. Once the campaign was complete she ran through it with me again and checked that we had selected words in or out of the campaign. Once… Read Full Review

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★☆☆☆☆

“Cold Callers from Hell”

Written on: 26/09/2015

How on earth do you stop these arrogant, rude sales people from cold calling. I do not want help with my Google PPC. I have told them again and again to remove me from your call lists but am ignored every time. Twice when I asked the phone has been slammed down. The other times they said they would take action but clearly haven't. I would not work these people if they paid me… Read Full Review

Addpeople's Comment

Written on: 28/09/2015

Hello, I'm sorry to hear that you've had a bad experience with our sales team. We would like to investigate the calls that have been made to your business as we strive for professionalism at all times. We would also like to make sure that your business is removed from the call list. Please let us know your business name and contact number by emailing us and a member of our staff will get back to you.
The Add People Team

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★★★★★

“Good experience”

Written on: 22/09/2015 by TerryHerndon (1 review written)

Good experience with Add people. the person I dealt with was absolutely fantastic, helping me step by step with the setup of my Google business profile. He also helped me understand online marketing and how Google actually works. I am very grateful for the hours everyone has put in to get my business off the ground. Very happy with the service of add people and would recommend them highly… Read Full Review

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★★★★★

“Great Marketing Partner”

Written on: 22/09/2015 by Warner237 (1 review written)

I've spent good money after bad in the past so it's nice to deal with a company that says what they're going to do and just does it. I've generated business as a result of my campaign and my account manager is always available. Overall I'd highly recommend… Read Full Review

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★☆☆☆☆

“RUBBISH”

Written on: 21/08/2015 by MariamFoley471 (1 review written)

LIARS! Try to knot you into a contract and then don't work the way they promise. Please avoid! They try to sound professional however, in real life they are the most unprofessionals! Account Managers have no knowledge of what they are talking about...All they want to emphasize on is "Keep increasing the google budget and the business will come" If I have to only increase the money spend on google...who needs them? The business will automatically then come from google....Rubbish… Read Full Review

Addpeople's Comment

Written on: 21/08/2015

Hello,

We're sorry to hear that you don't feel you've received a good service from us.
We strive to offer all of our customers an excellent service and would like the chance to resolve any problems that you've had.

I've tried to investigate your case but we don't have any record of a customer under that name on our system.

Please get in touch to confirm that you are a genuine customers of ours (past or present) by giving us a call or emailing to discuss your experience further.

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Parkersarah364's Comment

Written on: 24/08/2015

And you really think after all that rubbish experience i really want to waste more of my precious time by calling you guys! Sorry but haven't got any more energy, money and time to waste.

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Addpeople's Comment

Written on: 27/08/2015

We would like the opportunity to resolve any problems you've had, but until we have your business details we cannot take this to be a legitimate complaint. If you don't wish to call us please email us with your business name, contact number and the best time to speak to you so that we can call you.

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★★★★★

“Great service”

Written on: 20/08/2015 by vuHuber232 (1 review written)

I have used Add people for rebuilding my website and putting together add campaigns. My website is now more proffesional and up to date and it didnt cost the earth in fact the whole process was painless. I had tried advertising on google myself and this was a expenive and frustrating experience. Add people took over my campaign and in no time at all my costs dropped and I started to recive more email requests from potential new customer. All in All a great service from people who understand… Read Full Review

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