Add People - www.addpeople.co.uk Reviews

★★★★☆
3.8 / 5
116
77% of users recommend this
  • Value For Money

Summary

''Add People are an internet marketing agency that deliver cost effective SEO services, affordable web design, pay per click management and more.''
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Latest Reviews

★★★★★

“Very Professional Company”

Written on: 25/06/2015

I would thoroughly recommend AddPeople. The team are fantastic to work with, and are very professional at all times. They really do know their stuff and quickly established our company on Google Shopping. From first talking with AddPeople you soon get the impression that they want to understand your business, and they do indeed take the time to learn about you. They have very detailed reports as to how the campaign is working which is very useful. I think AddPeople are value for money, but… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 18/06/2015 by Sacculos (1 review written)

We have worked with AddPeople for over a year and during this time all the staff have been extremely helpful and responded quickly to all our requests. We look forward to working with them again in the future… Read Full Review

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★★★★★

“Great company with knowledgeable and friendly staff”

Written on: 04/06/2015

I spend the first critical month of my new start-up wasting money on a PPC campaign managed my myself - big mistake!! Unfortunately I cannot turn back time because if I could I would have contacted AddPeople from the start. I have been working with AddPeople for over 6 months now, and the results for my business have been great. My contact there is always on hand, knowledgable and always full of useful ideas for my campaigns. Well worth the investment as they are bringing down my costs as well… Read Full Review

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★★★★☆

“Very helpful even for a techno-phobic like me”

Written on: 28/05/2015 by NatalyDowney236 (1 review written)

Addpeople were extremly helpful and went out of thier way to help me understand how Google Adwords work. I received lots of good advice regarding all aspects of a good campaign, and would recommend them to anyone who has trouble sorting out their campaigns. Many thanks Addpeople. … Read Full Review

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★★★★☆

“Google Shopping”

Written on: 22/05/2015 by McFarland233 (1 review written)

After a slow beginning using Google Adwords Addpeople put our e-store on Google shopping. It's the end of the first week but i have already seen a dramatic upturn in traffic but more importantly sales. I was sceptical when i first joined Add people because i have had not so fruitful experiences with companies promising much and delivering little.. My particular advisor at Addpeople is extremely efficient, calm and encouraging and what i needed was a company that understood what we wanted to… Read Full Review

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★★★★★

“The Real Deal”

Written on: 21/05/2015 by rosswilliamson (1 review written)

I have used a lot of SEO companies and no others came close to the level of support I got from addpeople. Apart from doing work and keeping me up to date they talked me through some functions on google plus in particular, if you are looking for a company that wont just tell you they are doing things behind the scenes but will talk you through things, advise and show you what they are doing then I would strongly suggest you look no further. I had long calls from my adviser who took time (calls… Read Full Review

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★★★★★

“Changing our Ad campaign”

Written on: 21/05/2015

I started with add people about 8 months ago but suspended my account for two months during the winter season.This was due to the nature of our business and not working during those months. I did have an adwords account set up before being contacted by add people. I was not using it to its full potential. I was paying for clicks that did not generate business. Yasmeen went through my account and changed some things for me. Yasmeen has kept in contact with me by mail and phone over the last few… Read Full Review

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★★★★★

“A huge improvement on previous campaigns”

Written on: 21/05/2015 by 91Broussard (1 review written)

I have been been very impressed with the volume of enquiries I have received from my google Adwords campaign since I asked Add People to set up my site to maximise the return. The accounts manager has been very helpful explaining what they are doing on my behalf, and has made regular follow up calls to ensure results do not wain. I like the fact I can just forget about the campaign and let Ad People do what they do best… Read Full Review

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★★★★★

“Increase in sales”

Written on: 20/05/2015 by mchards (1 review written)

As a sole trader who is not technologically minded, I struggled with Google Ad words for a couple of years and found myself pouring money down the drain. Google would occasionally give some advice but this was of limited help. I then took a leap of faith and contacted Add People. They have taken the Google Ad words out of my hands, and I have to say that I am extremely pleased with the results. I now get many more calls and interest. I did let them revamp my website. This does cost, but the… Read Full Review

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★★★★☆

“Google Shopping Campaign”

Written on: 18/05/2015 by markh621 (1 review written)

We have found the Google Shopping campaign more effective than AdWords as the clicks from the ads are 99% relevant in terms of the search phrases used. Because of this it seems to be much better value for a niche product line website like ours… Read Full Review

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★★★★★

“so far so very good”

Written on: 08/05/2015 by thefarthing (1 review written)

Yasmeen looks after our account, from the start she has been brilliant, very helpful, honest and reliable, slowly pushing our campaign forward in the right direction without overspending, creating a unique shopping, adwords and remarking campaign that is helping to gain the traffic we are searching for. My value for money rating is a 4 star, as we would always like things cheaper. so far so very good & with improvements to our campaign every month, thank you Yasmeen & thank you Adpeople… Read Full Review

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★☆☆☆☆

“I have an airport-transfer service business - where...”

Written on: 29/04/2015 by GavinGalloway109 (1 review written)

I have an airport-transfer service business - where people can book on line visiting my website. I was contacted by a Sale Rep of Ad people to promote my website to be on the first page of the Google whenever there is a search by someone, using my proposed keywords. After a long conversation, I was convinced by this person and finally sent my requirements to him. This Sale person didn't even mention about the VAT of the prices he quoted, came to know after I received my invoice. After a… Read Full Review

Addpeople's Comment

Written on: 06/05/2015

Hello, We're sorry to hear that you weren't satisfied with our service. We take all customer reviews seriously and have investigated the experience you describe with our customer service team. We think we have identified you as Invictus Cars? Please get in touch with Mike Gavin from our customer service team by calling us so that we can discuss your experience further and resolve the matter. Thank you.
Add People

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Rameshuk's Comment

Written on: 25/06/2015

I have contacted the concerned people and they made me like a fool by their answers and was fed up, finally wrote this review.

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★★★★☆

“Sometimes you need and Expert”

Written on: 28/04/2015 by MarkPhoto (1 review written)

We joined up with Add People at the beginning of 2015, very tempted by the promise of driving more traffic to our webpage. By the end of April 2015 we had seen the amount of traffic visiting our webpage dramatically increase. We went from only having 20-30 page views a month to between three and four hundred, all from our local area. As we were advised when we signed up, some weeks are less productive than others as they fine tune our profile and keywords. However, when we look back over… Read Full Review

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★★★★★

“Exceeded expectations!”

Written on: 31/03/2015 by aquamacs (1 review written)

I went into this with a very sceptical attitude - but I have been blown away by the service our company received. From the very first day, we had amazing contact with the person assigned to our company - she explained everything in great detail - even a novice like myself could understand what was going on. I liked the fact that she was available whenever we had a query and the monthly catch ups were always invaluable. The position of our company rapidly increased on google pages and we saw a… Read Full Review

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★★★★☆

“Helpful staff at Add People”

Written on: 05/03/2015 by Hahn333 (1 review written)

I used Add People for a short period to set up an Adwords account. I found the staff to be very helpful and pleasant. I did not continue with the campaign but this was because I was getting more traffic elsewhere and was nothing to do with the Adwords service which I thought was excellent… Read Full Review

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★★★★☆

“Top class service every time and very professional ”

Written on: 05/03/2015 by NicoleJohnston133 (1 review written)

If its web design and SEO solutions your after then the guys at Addpeople are the ones you need to be contacting. Offering a dedicated and top class service every time. You want your website to get noticed or stand out in the marketplace then the Addpeople come highly recommended. … Read Full Review

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★☆☆☆☆

“Avoid! Avoid! Avoid!”

Written on: 27/02/2015 by Damian001 (1 review written)

Short Review: Stay away! These guys WILL hurt your business. Long Review: Signed up with these after a cold call, ok, ok, alarm bells should have gone off with the cold call but "We're Google Partners" after all. Signed into a 6 month contract (Contract only - Alarm bell No2!) and it was a total disaster. In that 6 months they managed to more than half our click through rate while doubling our cost per click and charging us £75/month for the pleasure. I'm not kidding, I can show you the… Read Full Review

Addpeople's Response to Damian001's Review

Written on: 27/02/2015

Hi,

We have searched our database to try and find a record matching your description - as of yet we can't match it unfortunately.

We would like the opportunity to investigate on your behalf

Kind Regards

Phil McNulty
Add People

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Rameshuk's Response to Damian001's Review

Written on: 29/04/2015

I agree with you Damian001.. We waste our money with them.... I also had nasty experience with them

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Ash366's Response to Damian001's Review

Written on: 27/03/2015

I signed up 3 months contract with them last week...after reading your experience i am thinking to cancel mine

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Ash366's Response to Damian001's Review

Written on: 27/03/2015

HI There I started service with them and they signed up 3 months contract with me..which started on 23rd of March 2015..After Reading your experience i,m thinking to cancel it

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Rameshuk's reply to Ash366's Comment

Written on: 02/07/2015

Yes, please better do so.... I spent £660 and gained £0.

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★★★★★

“Excellent Customer Care”

Written on: 26/01/2015 by Martinfz166 (1 review written)

Such a wonderful and refreshing experience from Add People. I received an excellent level of Customer Service in the development of my Google + business page, together with associated link - building. Regular contact and information is always provided, and help is always available from the team, to make the path as easy as possible for the novice to follow and develop. I found the 'background' work, done by the team at Add People, to be such a benefit, it took away all the fears I… Read Full Review

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★★★★★

“Great service all round !”

Written on: 13/01/2015 by Lukah67 (1 review written)

Great support from knowledgeable and efficient staff. Always on hand to advise and assist. Would have no hesitation recommending to anyone thinking about using AddPeople… Read Full Review

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★☆☆☆☆

“AVOID THEM!”

Written on: 29/12/2014 by simo777 (1 review written)

After being cold called by Addpeople at the start of the summer I agreed to a 6 month contract for them to help fix my Adwords PPC campaigns. I was persuaded because they did a quick analysis and found my ad was coming up for some wrong search terms and they agreed to fix it and make great improvements. Even though it took them nearly a month to get started, I was pretty impressed with the new ads they had created for me. But then it got worse…. I noticed that my ads weren't really shown… Read Full Review

Addpeople's Response to simo777's Review

Written on: 05/01/2015

Hi Simo777,

We’re sorry about your experience but I’d like to respond with our side of events.

Within your review you quote a conversation you had with your AM three months ago. Our records indicate that we made a mistake in targeting locations across the UK for one of your campaigns, acknowledged this fact with you, rectified it promptly and offered to reimburse you for the error and the handful of erroneous clicks it cost you.

The far more pressing challenge we faced with your service stemmed from the lack of search volume for your services in your local area. We suggested broadening locations for this reason. When you requested to cancel with us we ultimately agreed to release you from your contract early.

During the 4 months we provided you with service we improved your ad click through rates and were proactive in making suggestions on how to improve your performance.

We service thousands of customers and the vast majority have a positive experience with us.

Again, we’re sorry things didn’t go better for you and we wish you all the best for your business in the coming year.

Kind regards,
The Add People Team

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Simo777's reply to Addpeople's Comment

Written on: 05/01/2015

Firstly you did not improve my click through rate, my ads were not showing up at the top of the page on Google most of the time. I rectified it myself with another campaign that had better click through rate in a week, showed this to you and you just copied it!

Secondly, before you "acknowledged this fact" you told me that the targeting locations were not incorrect. I sat on the other end of the phone almost believing that I must have been imagining things. You tried to make me feel like a fool and judging by the other reviews on this site, I wasn't the first!

Thirdly "When you requested to cancel with us we ultimately agreed to release you from your contract early." - That's not what the cancellation guy said on the phone, far from it! I was again treated like an idiot and you couldn't care less

Nothing of what you just said has any truth in it, I wish I'd read the reviews before signing up to Addpeople

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