Add People - www.addpeople.co.uk Reviews

★★★★☆
3.8 / 5
75% of users recommend this
  • Value For Money

Summary

''Add People are an internet marketing agency that deliver cost effective SEO services, affordable web design, pay per click management and more.''
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Latest Reviews

★★★★☆

“Get the job done.”

Written on: 20/12/2014 by ArchiveMagic (1 review written)

Regular contact and constructive ideas to help get best value on a limited budget. We saw an increase in traffic and enquiries, and received good guidance on the best strategy to adopt for our level of spend. They responded to feedback and adapted campaigns as our requirements changed and often made recommendations that we hadn't considered. If there were any concerns, it was that sometimes you felt your account manager was ringing because of a scheduled call, and that he was reading from the… Read Full Review

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★★★★☆

“Great Customer Service but not VFM for the Motor Industry”

Written on: 09/12/2014 by car-pod.com (1 review written)

Having recently setup a new Used Car Sales business & website, I used an AdWords Campaign as a platform to gain as much exposure as I could for my new venture. However, even with the experience of great customer service, the campaign proved no benefit and added no value to my business as there is one advertising giant out there who it would seem the whole population use to look for their next used car. I am of course using this and many other forms of marketing but wanted to give AdWords a shot… Read Full Review

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★★★★★

“Did just what was required”

Written on: 01/12/2014 by BVMAN (1 review written)

I found the service to do exactly what it promised, at a comparably excellent price. The contact throughout was brilliant, emails always responded to in a timely manner which is something I value in any company. My only reason for leaving is that I feel the campaign is now up and running to the best of it's ability, the area I cover is small and the service very specific. Having said that if it isn't I be back!!… Read Full Review

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★★★★☆

“A Challenging subject for a Campaign”

Written on: 14/11/2014

Some types of business are more easily promoted via Google Adwords than others, in my opinion, yet every business wants to benefit from successful online advertising. This was why I accepted AddPeople's initial approach to take on my company's adwords campaign. The second person to be allocated to my business had some experience of the type of thing I sell which helped - until then it wasn't so successful. Also be careful you completely understand all that their contract involves and are aware… Read Full Review

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★☆☆☆☆

“16 months and still not completed work or corrected...”

Written on: 13/11/2014

From the day that we enterered into the contract with Addpeople all promises made - were forgotten. 16 months later we have paid over £340 per month for Addwords, SEO and a re-skin to the site. It takes numerous phone calls and emails adn months to get even the smallest job done, these jobs being work that has been done wrong or errors made. Many jobs are still not done after a year. Addwords has been the more efficient. SEO and web developent - horrendous. We were on page 3 of Google when… Read Full Review

Addpeople's Comment

Written on: 27/11/2014

Hi,

I’m sorry that you feel compelled to post this feedback about your service.

We always do our level best to provide customers with an excellent service and while we did deliver your website, it appears there were some changes requested that didn’t happen. For this we have apologised, and you will be aware that our team are now working with you to implement the changes you have requested.

You also mention an issue with your SEO service. Google have made radical changes to the way they determine results over the last 2 years and the work we do evolves within their guidelines. We recommended that you change your domain because the work completed by your previous SEO company was damaging your ranks. We are pleased that by acting on this recommendation your new website is now appearing on page 1 for relevant target key phrases thanks to the ethical optimisation work our team of experts have being doing for you.

We value your custom and will continue to work on your website until complete and at no additional charge.

Kind regards,
Neil Baker, Marketing Manaager

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Mollydelaney's Comment

Written on: 27/11/2014

Thank you for your reply. As I have said today to your member of staff looking after the issues. My reason for posting the review was that I was at the end of my tether.
We had been phoning the office continually for days in an attempt to get the long standing faults and outstanding work completed. He was not returning our calls.
The following day after speaking to another member of staff - we did get a call back with promises to rectify all issues.
Those are still ongoing as the Magento specialist is on holiday now. We hope to finally have all issues resolved on his return next week.

Regarding the SEO - actually it was recommended that we have a 'Meta Refresh' to sort out the problems. This was 7 months into our contract, by the time we had agreed to that - we were then told that the refresh wouldn't work.
It was then decided mutually, that we should take advantage of my having just purchased the new (dot)uk version of my existing domain.
As I said in my initial review that has improved our ranking and hopefully it continues to do so.
I look forward to a time when my relationship with Addpeople returns to how I expected it to be, and how it was at the very beginning.

Again - the PPC side of your business has not been an issue - as I did say this in my review.

I will update this review as the work is complete. I have been fair in my initial review, with this response and will of course be fair in my update.

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★★★★★

“Add people have been easy to work with, and I would...”

Written on: 23/10/2014 by 343Graves (1 review written)

Add people have been easy to work with, and I would recommend them for all your SEO requirements… Read Full Review

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★★★★☆

“Good thorough service”

Written on: 22/10/2014 by jgThorpe378 (1 review written)

Pleased with the overall service I received. Increased sales and good customer service… Read Full Review

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★★★★★

“Dan the man”

Written on: 04/09/2014 by Teamsmileworks (1 review written)

I was hesitant about outsourcing our advertising because we do it pretty well and were having moderate success on a small budget. We are a new business and outsourcing is a big commitment. The decision paid off immediately.The advisor has done a marvellous job of raising our profile with PPC advertising. It is much cheaper than I expected and has provided valuable results and even more valuable insights into our advertising strategy. He is a thorough and committed partner who is always… Read Full Review

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★★★★★

“They know their stuff!”

Written on: 12/08/2014 by richardpodium (1 review written)

I have worked with Add People for a number of years and the team is friendly, knowledgable and capable. They keep up with developments with Google and all the social media formats so I don't have to, which suits are company fine! If you want to work with experts at the top of their game then you need look no further. Richard Mckie, Director, Podium Designs… Read Full Review

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★★★★★

“Great help with your online marketing!”

Written on: 12/08/2014 by kalliek (1 review written)

I have been using Add People for quite some time now and the only thing I can say is "Why are you not using them yet?" I have had excellent and very friendly service, good advice and constant monitoring and updates with regards to my campaigns! The staff at Add People are very helpful and I have had great results so far. The only thing left to do is to see how to go to the next level with Add People as my partner in marketing. Use them, it really works! … Read Full Review

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★★★★☆

“General service review ”

Written on: 06/08/2014 by petersargent (1 review written)

I have been using add people for the last yr now and have seen a good uplift in traffic to our website and good quality leads coming through. It is a also been useful in other ways, add people have also used the monthly budget to make small changes to the website without the need for us to bring in additional developing costs. The experience with add people has also been a good way to give us a better understanding and education of SEO but probably more importantly, has assisted us in fine… Read Full Review

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★★★★★

“Why we use add people”

Written on: 06/08/2014 by rayvenner (1 review written)

First Class First Aid have been using add people for 3 years now and we have always found them to be an honest, open and efficient company to deal with. The ongoing customer service they provide is second to none and the quality of contact and effort does not diminish once they have you on board. Overall i have found using add people for our online advertising to be a cost effective way of securing additional customers that then return time after time. I am extremely satisfied with the… Read Full Review

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★★★★★

“AdPeople are totally GREAT!”

Written on: 06/08/2014 by gushyboy (1 review written)

I have now had Ad-People run my Google campaign for me and they have done so very successfully. The staff are always at hand and I feel as though they really do take care of me and my online business. Thankyou AD PEOPLE… Read Full Review

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★★★★★

“Increased Business”

Written on: 06/08/2014 by MattAttwood (1 review written)

We have been with Add People for several years now and they have redeveloped our web site and handled our Ad Words campaign very well. We have seen an increase in enquiries via our web site and would recommend Add People to other businesses looking to improve sales and exposure via the world wide web… Read Full Review

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★★★★☆

“Well Worth The Monthly Investment”

Written on: 06/08/2014 by Amaray142 (1 review written)

During the time we have worked with AddPeople, the results we have seen have been nothing short of outstanding. Extremely professional organisation to deal with and we will certainly be using their services on an ongoing basis. AddPeople comes highly recommended by us. … Read Full Review

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★★★★★

“Very pleased”

Written on: 05/08/2014 by e.batchelor (1 review written)

Came on board with Add People about 8 months ago and it is definitely one of the best business decisions I have ever made. My business website is now visible in my local area and it has made the world of a difference. I turned to digital marketing as a last resort but my business is now booming, we can hardly keep up with the orders (not that I'm complaining). Shall look forward to continuing to work closely with the account managers at Add People in the future, they definitely know their… Read Full Review

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★★★★☆

“Even though for commercial reasons I choose not to use...”

Written on: 29/07/2014 by Landyn1991 (1 review written)

Even though for commercial reasons I choose not to use Add People anymore for my PPC campaign, I cannot fault my account manager (P.M), I found him to be very knowledgable, progressive and his inter-personal skills are second to none. … Read Full Review

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★★★★☆

“Very Good”

Written on: 29/07/2014 by samadali (1 review written)

Superb helpful staff, great results and good value for money. One happy customer… Read Full Review

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★★★★★

“Great job”

Written on: 24/07/2014 by ray.b47 (1 review written)

My experience of Add People has been nothing but positive so I am more than happy to leave them a review. My business is a small, local business so I didn't have a huge budget to spare for my online marketing but that wasn't a problem for Addpeople. They are a Google Partner and I think their obvious expertise demonstrates this. Add People are a large agency that service a lot of small and medium sized businesses but their large client base doesn't stop them from giving you individual… Read Full Review

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★★★★★

“Fantastic results”

Written on: 23/07/2014 by debbiehove (1 review written)

Very happy with the word Add People have done for my business. I own a small cleaning business and add people built us a website from scratch, we had nothing before. The website works brilliantly and they have optimised it for search engines so we appear near the top of search results for cleaning businesses in Berkshire where we're based. We now get plenty of enquiries from local people and our business has gone from strength to strength. Can't believe I hadn't even considered moving my… Read Full Review

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