written by Barnett1977 on 14/10/2019
Fowler’s finance now trading as car finance today. Net... well they rang me said I had been accepted for a car but it was in stoke said they would get a girl to drop it in Manchester so I went to there Manchester office which looks deralict and shut down the building has a sign on saying to let.... I got there at 6 like they told me with my partner and nobody turned up I waited an hour but was chucking it down so thought enough was enough and got a taxi home... then the girl who was apparently dropping the car off rang me said she would pick me up from my house and take me to the Manchester site to sort it out... glad I put my pjs on and got in bed as Im still waiting lol absolute sham of a company... I started looking into the company and omg the reviews are shocking they have been on rogue traders/watchdog hence the name change.... safe to say I reported them to trading standards glad I saw them for what they are before I signed anything...
written by Lopezkk483 on 02/06/2018
This disgusting company took a large deposit from myself and promised me a BMW of my dreams. Within a week the car had 4 major faults which I reported to them. I requested a refund and since then they’ve been avoiding my calls, texts and emails. Fowlers are the worst company I have ever come across. Legal action will be taken.
written by on 09/02/2018
Worst company ever no help whatsoever would not recommend using at all they have been on watch dog gave a look and make your own mind up but I would defiantly never use them
written by scotty426 on 02/02/2018
I have not had my car a week now,and will not use it, why you may ask, well what do you do if you get a puncture, obviously change the wheel, now this is where it all goes wrong, no locking wheel nut remover, and no wheel brace. Called several times about it, been fobbed off every time, say they will call back, never do. Apart from that, the interior of the car is filthy, nobody wants to know, very poor service, even complaint form gets ignored.
written by 131Archer on 21/08/2017
Applied for finance after been turned down twice with other companies .very helpful and they found me a very low milage corsa which i asked foer. The cars lovely a little ove priced but 41,000 miles for an 58 plate very good clean and tidy .Everything went well and picked up car . The only thing i wasnt told about was the car would have a tracking divise fitted in case of non payment but this really did bother me . On the whole a good experince and a lovely car .
written by Jovigirl79 on 18/08/2017
First if all I know applying to a company like this is stupid but when it's ur only option what do u do? So I applied and like everyone was accepted. And the process began I was offered a car and then had to waste several hours of backwards and forwards phone calls getting all the information they require. Once that was done I was booked in to collect the car a few days later. On the day of collection I dropped my 2 yr old with a childminders, to then get a phone call to say the guy signing me up for the car had gone off sick and there was no one else available! So few days later they contact again, they have another car for me that was actually at the site I wanted to go to. Hang on what happened to the first car, no explanation was offered. So another insurance surch and lengthy phone calls to arrange all the details followed this time by them actually asking to see my drivers licence! And the finance people calling to go through my income and expenditure which took over an hour at dinner time with my toddler around I only went ahead with the call ad I was again booked in to collect the car in 48 hrs. Day of collection arrives and a manager calls the car was left off the transporter from Bristol ffs. Third attempted I was offered two cars at the same price. So after long research efforts about both cars I picked and booked in to collect surly nothing would go wrong this time. Haha how wrong was I. Another phone call an hour before leaving to be told the site was closed and they were waiting for a call to say they were open and ready for me. This was at 10 am, by 3pm I heard nothing so told them to forget it.
written by 471Little on 17/06/2017
Can anyone help ? This outfit has bombarded me with texts [Up to 5 a day] as well as drop calls. Phoned them several occassions always promise to stop never has.Today i spoke to someone who gave me his name.I asked for name and address of director he refused to give me it.How they got my number ive no idea.They are complete and utter pests.
written by on 31/05/2017
Sold a van which had full mot had the van a year took it for mot and parts have been patch up when we phone them up was not instead and should it my problem not a good company at all it cost a lot to get it though the mot glad only got a year left
written by soAustin202 on 20/05/2017
So got a zafira last September, my husband was working full time, change of circumstances and at the moment on jobseekers allowance, struggling with payments until get back on our feet and they are just not bothered! Can't send it back unless paid half of it or can send it back but still got to make payments until paid half (as if!!!!) Not the slightest bit bothered at all, just gave us them options and that's it. Very poor
written by on 14/05/2017
I bought a vauxhall back in 2015 and within the 1st 3 months of having the car it kept having faulty issues with it and I had to keep taking it a local garage who looked further into it for me by doing a HPI check and then I found out why it was having so many faults which was showed up on all of the past MOT tests from previous owners and Fowlers would have already known this but did not even tell me and there I relised the car wasn't even worth the price I was given to pay for it. I am having it voluntary terminated and removed from my house. Fowlers had offered to give me another car but they took a copy of my bank card both sides and then I instantly changed my mind and decided not to go ahead with it. I knew there and then something wasn't right. Who is the right mind takes a copy of your bank card both sides! The staff was very rude, they sell you junk cars what are not even worth the price your paying for and just rip you off. Ive already saved up enough money to buy my own brand new car and will never got involved with these vile dealers again. Stay well away from them otherwise your in for trouble.
Written on: 17/05/2017
This is exactly what happened to me. I was given a faulty car by them and I'm having virtually terminated so they can come and pick it up. They tried to offer me a new one last week and took a copy of my bank card on both sides. I was totally put off and changed my mind. Then the staff got rude with me too. This was based in Manchester. I've had to cancel my cards so they don't take any money from me. Do you know if they drive the car back when they take it away or do they tow it? They expect me to keep it insuranced and taxed when they pick it up! Nope I'm having it sowned because I already have a new car elsewhere. Why should I have to insure 2 cars when I'm no longer liable for my old one.
written by Justice312 on 09/05/2017
So back in December 2015 I upgraded my car, another astra newer model. Team were fantastic at dealing with my enquiry and looking for the car with all my requests. Hey presto perfect car was in their garage. The sent it to the closest garage for me to have a look. Even with them knowing I might turn it down. Well I took it home that day. No issues what so ever, everything is perfect. General wear and tear in mot. I did take a family member with me and out knowledge of cars combined helped us check it over. If your serious about car finance do your research on the car your looking for. Know common faults ect. Cannot fault fowlers at all. Will definitely look at taking finance out once I've finished with this one!
written by StuartG1980 on 16/03/2017
I took out car finance with this company in January and was accepted following the death of my old car. I dutifully attended to pick my car up at the time stated and was told that morning the car was valeted and ready for me, I arrived at the office in Enfield where I was met by the staff who guided me through the finance process, I had not been told the length of the finance, only the monthly cost, turns out it was 3 years, only found out once id signed the paperwork, however this is not the issue. I was then ushered outside in the cold, and told the car would be with me in 10 minutes, that someone was just taking it for a Valet.... ten minutes passed into 2 hours, I was cold and tired and finally the car turned up at about 4:45, from a 2pm appointment! Every time I asked where the car was I was fobbed off, left out of the loop and they seemed disinterested. I was not offered a test drive, although I did not ask, by the time the car arrived, I was annoyed enough to just jump in and leave. I had PX'd my old car for £50 (was offered £190 scrap!) I drove home without issue, although I did notice the car pulled to the left, cd player and internal lights did not work and the clutch seemed to grind a little when I reversed into my parking spot back home, I was called the next day by a scottish chap and i told him the issues with the car, I also called the number i had from the initial telphone calls when i organised finance and was told the customer aftersales would be in touch. A couple of weeks passed, so I called back, I spoke to a chap who did not identify himself and was told again customer aftersales would be in touch and arrange for the works to be done, I stated I would not be paying for the works, the chap stated Fowlers would foot the bill and make all the arrangements, a month or so later I have called back in AGAIN, this time I was greeted by a woman who was even less helpful, she spent a good poprtion of her time being matter of fact, telling me Ishould have test driven the car, that the issues were not covered under warranty, NONE of the issues were highlighted when I bought the car, she went on to say that I was TOLD on two occasions (once by her once by her manager) that I had to go to a local dealer and get it looked at myself! This never happened, I had never been passed this advice, she also stated it was written in the notes on my file, so that is evidence, I asked her to listen to the calls I had made and she would see that this is not the case. I was told "we don't record calls" I remarked how convenient that was and that I would be lodging a formal complaint and how unhappy I was, she said "well its two peoples word against yours, both mine and my manager, i'll tell the ombudsmen we told you what to do" I remarked that she is a liar and the company are charlatans, then she ended the call, I swore possibly twice in the call, eventually dropping the F Bomb as I hung up. Terrible customer service, absolute rogue traders of the highest order AVOID Last week I got a notice to say they had not transferred my PX car into their name and I owed the tax on it!!
written by Jaxh on 14/03/2017
My very neive 22 year old daughter just out of university was sold an 06 clio with advisories on the MOT, intermittent fault on heater/blower/wipers, indicators and a dint on the bumper. If this wasnt bad enough the APR charged is at 51.3%, a set up fee of nearly £800 and by the time the 36 months are up she will have paid over £6000 for a car that wasnt even worth the £2500 sale price. Absolute sharks these guys..avoid at all costs.
written by Geofflfcfreem on 11/03/2017
They arent even very good at talking shxt to people , what a bunch of muppets ,, thick as shxx ,,, BEWARE PEOPLE DONT GO ANYWHERE NEAR ..
written by Bethanys446 on 10/02/2017
Replied to ad on Monday recieved Email confirming everything in place just need 1 more piece of information. Recieved telephone call Tuesday morning confirmed all details will be back in touch within 2 hours. 11 hours later no call. A call just to say we can't help would have been nice. If your vunerable with your finances and we can't maximise on your situation to put you further in debt the way they process the details by halfing your expenses if you have a partner by never asking about there situation sales on commission not following credit selling guidelines!!!!!
written by Adriandavid on 03/02/2017
They were good to start with up to the point of getting my car after six weeks of getting my car started having problems with my car phoned up the West Midlands office to get told it's not her problem She has done her job she will pass it to the after care team the after care team was quick to get back to me asked me to book it in to a garage of my choice and ring them back I rang back to get no picking up the phone just ending the call someone awsered at 12pm I was told he would call me back no phone back at all that day I would recommend no one to take out a car from fowlers finance because they don't care about there customers all there interested in is getting you to sign and a big f you no wonder they where on watch dog
written by Townsend222 on 03/02/2017
I bought a £7,000 Vauxhall from them 4 weeks later the engine suffered catastrophic failure took over a year to get them to collect the car I paid in full for the car I have no car no refund and when I complain they tell me to " p off " The independent assessment of the car from the well know breakdown company was that the car was unfit for use and they would of been aware of this had they inspected it before delivery All the bad reviews are true even seen these guys exposed on tv please don't fall for there patter u are just going through get ripped off
written by cwDriscoll143 on 31/01/2017
cash price for this car > AG08 RKK Fiat Grande Punto 1.4 Eleganza 5dr, < , Fowlers Finance are requesting £3549 (before interest), Dealer guide price £1,940 - £2,150, at its current millage, 89000 miles and assumed it is in good condition.
written by Lucianoq167 on 08/01/2017
Why let them get away with it go a Vauxhall insignia had it 7 months engine when fowlers want nothing to do with it so now have car that don't go & in £8000 in debt so thank you?hopefully I will see you back in jail again he done 3 years 6 months in jail
written by on 05/01/2017
Do not contact this company, the first person I spoke to was rude and I asked not to be contacted again, EVER. I have telephoned, text and send emails to no effect they never take any notice and repeatedly try and contact me. This is called harassment.
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Violetaurora's Comment
Written on: 26/10/2019
The same happened with me and I am in the process now of taking Court action. Did you have any success?