Fowlers Finance Reviews - www.fowlersfinance.com

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Latest Reviews

★☆☆☆☆

“Absolutely disgusting company”

Written on: 11/03/2016 by Natalie262 (1 review written)

Fowlers are the worst company, please anyone who is thinking of getting a car from them, think again. I got a Vauxhall Astra twintop from them and after 2 months of having it, have had constant problems with it. I was simply told after a year and having serious problems with it from the get go that there was nothing they could do and what did I expect with a second hand car, massive joke, they were rude and extremely unhelpful. The worst mistake I ever made. … Read Full Review

I8Fowlers's Response to Natalie262's Review

Written on: 23/03/2016

what finance company are you with

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★★★☆☆

“Not bad”

Written on: 10/03/2016 by MaddenJenkins (1 review written)

Had my 57 plate zafira a year and a half, had a few issues with it but nothing major, we are in talks with Fowler to change it as we're wanting a newer car now, I must admit customer service is shocking, and the aftercare team are even worse. … Read Full Review

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★☆☆☆☆

“absolutely disgusted with this company. After also...”

Written on: 08/03/2016 by Mandalou1992 (1 review written)

absolutely disgusted with this company. After also watching the watchdog documentary about them I have found that customers are just a joke to all of the staff working at fowlers finance. We bought a car from them 18 months ago and have had nothing but trouble. They refuse to help. The whole car has had an electrical fault. Nothing works and no warning will come up if anything is failing. We could be driving and the brakes could just stop because there is no communication and we wouldn't even… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 07/03/2016 by Haydenhl461 (1 review written)

What a little a load of rubbish had a car with them 18 months a go wanted to change it they never got back to me so when I commented on there fb page they blocked me that's terrible any one want to get a petition to get them off fb I am game… Read Full Review

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★☆☆☆☆

“absolutely disgusting ”

Written on: 02/03/2016 by disgustingbiusness (1 review written)

I wouldn't recommend anyone to deal with fowlers we picked a car up on 17th January it broke down within 48 hours and after ten days of arguing they picked it up to b fixed. They had it in there garage at stoke for another 3 week and no courtsey car. After being lied to a fobbed off for 3 wk we got the car back then 2 wk later it's broken down again. Was advised by fowlers to get a quote for it fixing if it cost 2 much they would swap car so had diagnostic done on car and 3 diffrent garages av… Read Full Review

I8Fowlers's Response to disgustingbiusness's Review

Written on: 23/03/2016

do not waste your time talking to Fowlers better off talking to a brick wall . Speak to your finance company , your have the the wright to cancel the agrement under the new sales of good act, within the first 6 months if the car has a promblem which is fix and then happens again .make sure you have copy of email sent to finance company and fowlers do not ring no trace if you end up going to cout .

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★☆☆☆☆

“bad deals!”

Written on: 18/02/2016 by gemharper86 (1 review written)

Had 2 cars with them. Was at my 24 month mark with my 2nd car so I could upgrade but they wanted a thousand pounds deposit been with them 4 years. First car was faulty so was returned after a year. Don't look after customers they have and even if your a loyal paying customer they don't offer better deals when you prove you self year after year. 1 thousand pounds deposit..absolute joke not worth it… Read Full Review

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★☆☆☆☆

“Dont go there ”

Written on: 11/02/2016 by wzWagner137 (1 review written)

Ive bought my 2nd car from them the after sales is rank they fob you off saying take it to garage welle pay the costs do they hell as like they sold me a car a day later it was an mot failure with the airbags they wont give you a courtesy car when they take it away they keep it gir hod knows how long its rank dont go there they are quick enough to sell you one tho they dont allow to test drive if you dont have it there and tgen you lose your deposit you paid to hold the car DONT TOUCH THEM!!!!… Read Full Review

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★☆☆☆☆

“totally unaceptable AVOID AT ALL COSTS”

Written on: 04/02/2016 by McDaniel1962 (1 review written)

Got a car from these guys and a day after i had a problem.went to a garage and was told the car is a write off. Going through the process of getting out of this finance agreement and then going to a dealer and getting intouch with the car finance company for finance. ABSOLUTLEY VILE AND DISGUSTING THE WAY THEY TALK TO YOU ONCE YOU HAVE REPORTED THE ISSUE. NEVER REALISED THIS COMPANY WAS ON WATCHDOG LAST YEAR. STAY WELL CLEAR AND LIKE PREVIOUS COMMENTS GET IN TOUCH WITH THE CAR FINANCE COMPANY… Read Full Review

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★☆☆☆☆

“DODGY DEALERS”

Written on: 30/01/2016 by chaz234567 (1 review written)

1 STAR AS CANT SELECT 0 - DODGY UNFIT CARS and credit for cars should blacklist them - go direct to the finance company and go to a garage off your choice - Try the car finance company :-)… Read Full Review

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★☆☆☆☆

“Finance Director is rude.”

Written on: 27/01/2016 by BoomTrikes (1 review written)

Do not deal with this company… Read Full Review

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★☆☆☆☆

“Worst Customer service handlers managers staff...”

Written on: 25/01/2016

This Company is a joke my partner got a car from them within 2 days we noticed faults i.e air coming through the window (some how) no lights on the vehicle fog lights indicators seats passenger side drop down mirror the car looks like a cat d and they've fixed it up. Done be fooled by these people they are basically conmen the worst finance company you can imagine. Avoid doing business with this company and within two years they will be bust liquidation jobless. For those wanting to take them… Read Full Review

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★☆☆☆☆

“Harrassement”

Written on: 21/01/2016 by 332Parker (1 review written)

I originally applied but then changed my mind after reading reviews about the cars themselves I have had to sent emails to go to junk as even though i replied to two emails and said i was no longer interested i kept receiving them Phone calls stopped for a while, but have started again everyday, several times a day even though i tell them i don't want finance and to stop calling. If this were an individual, i would have the option to contact the police to have them stop them harassing me… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 20/01/2016 by Roryi202 (1 review written)

I bought my Ford Focus 1.8 tdci from fowlers back in 2013. I lived in Scarborough at the time and travelled to the Sheffield branch. I liked the car and had a test drive which was basically 5 minutes around the block all seemed well until I got half way home then a message came up saying engine system fault then went off about 10 minutes later. I got home with the car and phoned fowlers the next day and of course they said the car had been fine this back and forth went on for a while then… Read Full Review

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★☆☆☆☆

“OH NOOOOOOO”

Written on: 11/01/2016 by 144Gazaaaa (1 review written)

I wish I would of seen these reviews before I took finance out with fowlers my car has been in the garage twice I have had it not even a month scared now of what's to come… Read Full Review

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★☆☆☆☆

“Watchdog says it all ”

Written on: 06/01/2016 by QuinnMacKinnon150 (1 review written)

Just watch this and then make your mind up its a real emabareassment and a joke … Read Full Review

Daveh1234's Comment

Written on: 07/01/2016

I found the Rogue Traders report on the BBC website and I am astounded by what I have seen. I wish I had seen it before I bought my car from these people. Perhaps we all need to get together to tackle this and remove ourselves from these agreements if what we bought was not to standard and we have been fobbed off. Anyone out there have any thoughts?

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★☆☆☆☆

“Awful cold aftercare service”

Written on: 25/12/2015 by JavierMorris242 (1 review written)

Had a vehicle for 10 months, paying £245 a month plus £25 for warranty (which was sold as peace of mind) 60 plate Insignia. 95k on the clock when purchased but before collection was told that mechanics prepping the vehicle for collection. Not being a car person I wasn't aware of water pump change needed. Driving to work last Wednesday the water pump failed, causing the car to overheat and shredding the cambelt. Having spoke to the branch where the vehicle was purchased they instructed me to… Read Full Review

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★★★★☆

“Good service right through”

Written on: 16/12/2015 by Kayley316 (1 review written)

I bought my car from fowlers in August 2014 right from the start of looking for a car i have found fowler so really helpful. The day I picked my car up went smoothly with the company taking me out in the car for a test drive. My only issue on picking up was the company told me that the vehicle was taxed and showed up on the dvla website as been taxed but once I got home from Stoke on Trent to Halifax I found out from dvla that my car was not taxed and I had drove all that way with an untaxed… Read Full Review

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★☆☆☆☆

“pile of.........s***”

Written on: 11/12/2015 by ccLeblanc41 (1 review written)

I wouldn't bother, their cars are a pile of rubbish. Iv only had mine for 7months and the starting motor went within the 1st 4weeks (which they did fix). The key fob broke in the 1st 8weeks which they also fixed, you don't expect to have problems with a car within the 1st few weeks of buying. Iv just taken my car into the garage again this morning due to the axial braking & the heating isn't working. Before i bought my car I need my car I discussed this with the car dealer that i needed… Read Full Review

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★★☆☆☆

“If you do not want a car with major faults that the...”

Written on: 07/12/2015 by miGeorge140 (1 review written)

If you do not want a car with major faults that the company then expects you to pay for and fobs you off for as long as is possible. Then fowlers car finance is definately the one for you. Take the hint in the name… Read Full Review

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★★★★☆

“Some issues in common with others but.........”

Written on: 02/12/2015 by DaveH1234 (3 reviews written)

I bought my Mondeo TDCi Titanium X from the Stoke branch back on September the 1st. It was an internet/phone purchase and from the outset, the salesman was utterly brilliant. I had a specific make and model that I wanted and he scoured the place and found the car for me. When I collected the car, there was no V5 ( the auction house has lost it) so they said they would apply for one and send it to me so I could tax the car. On day 2 of ownership, a number of problems came to light which were… Read Full Review

Daveh1234's Response to DaveH1234's Review

Written on: 07/01/2016

So, time for an update to my review. I have just had reason to call Fowlers to look at getting 2 faults sorted with the car, a noisy rear suspension and a boot that fills with water. The bottom line is that they were cold and callous, dismissed my issues out of hand stating that the warranty only covers engine & gearbox. This is in direct contradiction with what I was told when they sold me the warranty. Bearing in mind that I bought the car in September 2015 and couldn't use it until the second week of November, I was shocked at being dismissed so abruptly. I think that all of the other reviews are probably nearer to the way this company operates and I was lucky at the start to get something from them for their muck up. If anyone is looking for a car then AVOID THIS COMPANY they are just useless. They don't answer the phone or respond to e-mails. I have been trying to contact them for a week and finally got them to answer today, though it did me no good. PLEASE DON'T GET INVOLVED WITH THIS LOT, YOU WILL HAVE A NIGHTMARE.

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