Fowlers Finance Reviews - www.fowlersfinance.com

★★☆☆☆
1.8 / 5
136
21.3% of users recommend this
  • Ease Of Site Navigation

  • Quality of Content

  • Value For Money

? Ask our helpful community of experts about this product or company
Fowlers Finance - www.fowlersfinance.com - Ask a question now

Media Gallery for Fowlers Finance - www.fowlersfinance.com

Fowlers Finance - www.fowlersfinance.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“vauxhall corsa”

Written on: 22/07/2016 by Karlyz1981 (1 review written)

Bought a Corsa off of these 2 days ago. There was a little bit of a wait for the car to turn up but the company bent over backwards to accomodatw me and even bought me some dinner while i waited :)… Read Full Review

Report this review
★★★★★

“Fantastic Service Cant Fault It”

Written on: 22/07/2016 by yfEdmondson128 (1 review written)

Would definitely recommend these! Process was really easy and simple and i drove away within 2 days… Read Full Review

Report this review
★☆☆☆☆

“Answer to someones question of returning car to fowlers”

Written on: 14/07/2016 by Korbina243 (1 review written)

I would not recommend returning your car to fowlers,as you will still have to pay the balance of the price of the car as we had to and I am still paying for it after returning mine to them. They are a terrible company and I would never recommend anyone buying a car from them, I would rather walk… Read Full Review

Report this review
★☆☆☆☆

“terrible company”

Written on: 05/07/2016 by paulobrien1981 (1 review written)

had a 2000 pound top up loan from this company to purchase a car i paid it off within the year on time so thought finally paid off thats done, only to check my credit file a month ago which ive never done and to find out after 16 months after i paid my loan off on my credit they never told the credit agency i paid my loan off in april 2015, so now ive had 16 months of late payments and early arrears against me on my credit, so basically my credit file is screwd because as they say an admin… Read Full Review

Paulobrien1981's Response to paulobrien1981's Review

Written on: 05/07/2016

This company does not deserve 1 star they need shutting down they do not care about there customers very bad mechanic at the time of April 2014 I knew more than him useless totally useless and they left me stranded in Stoke with no option to get back home to Stockport as they promised to pay my train fare

Reply to this comment

Fowlers_Finance's Response to paulobrien1981's Review

Written on: 22/07/2016

Hi, we apologise for the inconvience this has caused you. This issue has now been rectified. Thanks.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Great service.”

Written on: 22/06/2016 by Wyatt119 (1 review written)

I have nothing bad to say about this company! I needed a new car and my credit history wasn't great and they helped find the perfect car for me, I've had the car 6 months and I've had no trouble with it. The staff were friendly and very helpful. 10/10… Read Full Review

Fowlers_Finance's Comment

Written on: 22/07/2016

Thank you for your kind comments, I am pleased you have had a positive experience with ourselves and are enjoying being back on the road. Thanks, Danny

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Waist of journey ”

Written on: 20/06/2016 by Kellonkianjack (1 review written)

This is only aimed at 1 member of staff Abbie, on Saturday we went and got our car we signed all the paper work in my maiden name because that's what the lady said to do witch in my head I knew was wrong and I asked her so many times do I use my maiden or married name at one point I signed in my new name and she scribbled it out and told me to sign in my maiden name, so we completed all the paper work only to go home to Coventry and receive a phone call Monday morning while my husband was at… Read Full Review

Fowlers_Finance's Response to Kellonkianjack's Review

Written on: 22/07/2016

Hello there and thanks for your comment. I am sad to hear that the service you received, who is an employee of the finance company and NOT Fowlers Finance, was below par and caused you to have to come to site twice. I will be happy to look into this matter further for you, so if you can e-mail me your name and registration of your car I can look into doing something as a gesture of good will. Hope you enjoy your new car, and I will pass on your kind comments for you. Thanks, Danny.

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“wolves in sheeps clothing”

Written on: 16/06/2016 by JaydenLewis75 (1 review written)

I bought a Vauxhall astra 1.6 from these people all is fine with it at first now the brakes are failing one side, after reading other reviews I dread to think what answers I will get from fowlers. Bought from Walsall site in a cold empty show room they rush you through with an obnoxious woman who I can't remember the name of, even after friendly calls back and forth I still felt uncomfortable and wonder whether it was worth it… Read Full Review

Report this review
★☆☆☆☆

“Wait wait and wait a bit more ”

Written on: 01/06/2016 by Chrisboyojones (1 review written)

Waited 6 hours to see a car that was ready. It had the mot that day I was to see and drive it . Loads of communication whilst looking for cars now car has faults no one gets back to you. Totally embarrassed infront of other customers who exchanged confused and worrying looks as they were also buying a car at the same time. Just feel like I have gone to a Sunday market, looked through the fruit section and bought the shiniest Apple that is full of worms. Not sure what next step will be yet but… Read Full Review

Fowlers_Finance's Response to Chrisboyojones's Review

Written on: 22/07/2016

I have just come accross your review and I am sorry to hear of the issues that you have been experiencing. I hope that we have rectified this for you by now, however if you still have a complaint please e-mail me and i will do my utmost to sort this out for you. Thanks, Danny.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“worst company ever”

Written on: 01/06/2016 by nathan1978 (1 review written)

i wish i had read these reviews before i went and got a car from them, the car i got is faulty they have hidden the MOT failures from me and only given me the pass certificates, the parking gear on the car doesnt work so if the handbrake fails the car rolls, you phone them up the one guy i spoke to was ok seemed helpful then i spoke to a woman who was a right cow, and now the guy i need to speak to is mysteriously busy each time i call. Best advice avoid this company at all costs… Read Full Review

Fowlers_Finance's Response to nathan1978's Review

Written on: 22/07/2016

I have just come accross your review and I am sorry to hear of the issues you have been experiencing. All of our M.O.T are also carried out at an independant garage. Hopefully by now, your issues have been rectified for you, however if you still have a complaint please e-mail me and I will do my utmost to sort this out for you. Thanks, Danny.

Reply to this comment

Nathan1978's reply to Fowlers_Finance's Comment

Written on: 25/07/2016

The matter has been referred to the financial ombudsman, and trading standards in your area, we are still waiting afer 2 weeks for our £200 deposit back which although i have said no immediate rush for the deposit but 2 weeks is taking our good faith a bit far until this matter is resolved this bad review stands

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Very satisfied with the service. ”

Written on: 31/05/2016 by 309McCallum (1 review written)

I sent an email over enquiring about finance on a car due to being ripped off on a hire car (£150p/w). I was contacted very promptly by a representative of Fowlers, he was the friendliest most helpful person I have dealt with over the telephone and as he was my first point of contact I decided to take my enquiry forward and made arrangements to pick up a new car. Any problems I had, he was able to solve and was never far away if I needed to speak to him. Once I arrived to pick up my car I was… Read Full Review

Fowlers_Finance's Comment

Written on: 22/07/2016

Thank you for your kind words. I am absolutely delighted that you have had a positive experience in dealing with ourselves and I hope you enjoy your car for many years to come. Thanks, Danny

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Shocking”

Written on: 23/05/2016 by Lucianf284 (1 review written)

Bought an 08 plate zafira from these about month ago on the same day as collecting engine management light came on I noticed a noise with near side front brake and rear wiper not working l. I phone them up and all is great they say find an independent garage and we will pay for work to be done. I take it to my regular garage who quote £500 for work to be done ( as I know garage well they sorted my brakes there and then which was cos idiot who fitted new disks hadn't used copper grease on pads… Read Full Review

Report this review
★★★★★

“Great car, professional service!”

Written on: 17/05/2016 by cedricsbeard (1 review written)

I was a bit dubious of getting a car on finance in general, but Fowlers made the whole process really easy and got me the car that I wanted. I've had the car for 2 years now with hardly any problems with it and they contacted me asking if I'd like to upgrade before my finance had finished, and have just traded in and collected an even nicer car (Audi A3) which I love to bits! Thank you Fowlers for all your excellent service… Read Full Review

Fowlers_Finance's Response to cedricsbeard's Review

Written on: 22/07/2016

I am delighted that we were able to get you back the road 2 years ago and now into a more desireable car. Thank you for your continued custom and enjoy the new car! Thanks, Danny

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Richard Turpin”

Written on: 06/05/2016 by 401Dominguez (1 review written)

Bought a car, bag of you know what.  Dissatisfied with after sales. Stay well clear… Read Full Review

Report this review
★★★☆☆

“Not bad”

Written on: 10/03/2016 by MaddenJenkins (1 review written)

Had my 57 plate zafira a year and a half, had a few issues with it but nothing major, we are in talks with Fowler to change it as we're wanting a newer car now, I must admit customer service is shocking, and the aftercare team are even worse. … Read Full Review

Fowlers_Finance's Comment

Written on: 22/07/2016

I hope we can get something sorted for you in the case of an upgrade. If you can send me an e-mail with your telephone number and name, along with the name of the person you are dealing with, I will be happy to put you in touch with another account manager, ensuring you get the best service possible. Thanks, Danny.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“absolutely disgusted with this company. After also...”

Written on: 08/03/2016 by Mandalou1992 (1 review written)

absolutely disgusted with this company. After also watching the watchdog documentary about them I have found that customers are just a joke to all of the staff working at fowlers finance. We bought a car from them 18 months ago and have had nothing but trouble. They refuse to help. The whole car has had an electrical fault. Nothing works and no warning will come up if anything is failing. We could be driving and the brakes could just stop because there is no communication and we wouldn't even… Read Full Review

Report this review
★☆☆☆☆

“Rubbish ”

Written on: 07/03/2016 by Haydenhl461 (1 review written)

What a little a load of rubbish had a car with them 18 months a go wanted to change it they never got back to me so when I commented on there fb page they blocked me that's terrible any one want to get a petition to get them off fb I am game… Read Full Review

Report this review
★☆☆☆☆

“absolutely disgusting ”

Written on: 02/03/2016 by disgustingbiusness (1 review written)

I wouldn't recommend anyone to deal with fowlers we picked a car up on 17th January it broke down within 48 hours and after ten days of arguing they picked it up to b fixed. They had it in there garage at stoke for another 3 week and no courtsey car. After being lied to a fobbed off for 3 wk we got the car back then 2 wk later it's broken down again. Was advised by fowlers to get a quote for it fixing if it cost 2 much they would swap car so had diagnostic done on car and 3 diffrent garages av… Read Full Review

I8Fowlers's Response to disgustingbiusness's Review

Written on: 23/03/2016

do not waste your time talking to Fowlers better off talking to a brick wall . Speak to your finance company , your have the the wright to cancel the agrement under the new sales of good act, within the first 6 months if the car has a promblem which is fix and then happens again .make sure you have copy of email sent to finance company and fowlers do not ring no trace if you end up going to cout .

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“bad deals!”

Written on: 18/02/2016 by gemharper86 (1 review written)

Had 2 cars with them. Was at my 24 month mark with my 2nd car so I could upgrade but they wanted a thousand pounds deposit been with them 4 years. First car was faulty so was returned after a year. Don't look after customers they have and even if your a loyal paying customer they don't offer better deals when you prove you self year after year. 1 thousand pounds deposit..absolute joke not worth it… Read Full Review

Report this review
★☆☆☆☆

“totally unaceptable AVOID AT ALL COSTS”

Written on: 04/02/2016 by McDaniel1962 (1 review written)

Got a car from these guys and a day after i had a problem.went to a garage and was told the car is a write off. Going through the process of getting out of this finance agreement and then going to a dealer and getting intouch with the car finance company for finance. ABSOLUTLEY VILE AND DISGUSTING THE WAY THEY TALK TO YOU ONCE YOU HAVE REPORTED THE ISSUE. NEVER REALISED THIS COMPANY WAS ON WATCHDOG LAST YEAR. STAY WELL CLEAR AND LIKE PREVIOUS COMMENTS GET IN TOUCH WITH THE CAR FINANCE COMPANY… Read Full Review

Report this review
★☆☆☆☆

“DODGY DEALERS”

Written on: 30/01/2016 by chaz234567 (1 review written)

1 STAR AS CANT SELECT 0 - DODGY UNFIT CARS and credit for cars should blacklist them - go direct to the finance company and go to a garage off your choice - Try the car finance company :-)… Read Full Review

Report this review
overview