Fowlers Finance Reviews - www.fowlersfinance.com

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Latest Reviews

★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 16/03/2017 by StuartG1980 (1 review written)

I took out car finance with this company in January and was accepted following the death of my old car. I dutifully attended to pick my car up at the time stated and was told that morning the car was valeted and ready for me, I arrived at the office in Enfield where I was met by the staff who guided me through the finance process, I had not been told the length of the finance, only the monthly cost, turns out it was 3 years, only found out once id signed the paperwork, however this is not the… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid they pray on the vunerable”

Written on: 14/03/2017 by Jaxh (1 review written)

My very neive 22 year old daughter just out of university was sold an 06 clio with advisories on the MOT, intermittent fault on heater/blower/wipers, indicators and a dint on the bumper. If this wasnt bad enough the APR charged is at 51.3%, a set up fee of nearly £800 and by the time the 36 months are up she will have paid over £6000 for a car that wasnt even worth the £2500 sale price. Absolute sharks these guys..avoid at all costs… Read Full Review

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★☆☆☆☆

“Very funny”

Written on: 11/03/2017 by Geofflfcfreem (1 review written)

They arent even very good at talking shxt to people , what a bunch of muppets ,, thick as shxx ,,, BEWARE PEOPLE DONT GO ANYWHERE NEAR… Read Full Review

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★☆☆☆☆

“False promises”

Written on: 10/02/2017 by Bethanys446 (1 review written)

Replied to ad on Monday recieved Email confirming everything in place just need 1 more piece of information. Recieved telephone call Tuesday morning confirmed all details will be back in touch within 2 hours. 11 hours later no call. A call just to say we can't help would have been nice. If your vunerable with your finances and we can't maximise on your situation to put you further in debt the way they process the details by halfing your expenses if you have a partner by never asking about… Read Full Review

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★☆☆☆☆

“Good to start with”

Written on: 03/02/2017 by Adriandavid (1 review written)

They were good to start with up to the point of getting my car after six weeks of getting my car started having problems with my car phoned up the West Midlands office to get told it's not her problem She has done her job she will pass it to the after care team the after care team was quick to get back to me asked me to book it in to a garage of my choice and ring them back I rang back to get no picking up the phone just ending the call someone awsered at 12pm I was told he would call me back… Read Full Review

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★☆☆☆☆

“Told to p off when I complained ”

Written on: 03/02/2017 by Townsend222 (1 review written)

I bought a £7,000 Vauxhall from them 4 weeks later the engine suffered catastrophic failure took over a year to get them to collect the car I paid in full for the car I have no car no refund and when I complain they tell me to " p off " The independent assessment of the car from the well know breakdown company was that the car was unfit for use and they would of been aware of this had they inspected it before delivery All the bad reviews are true even seen these guys exposed on tv please… Read Full Review

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★☆☆☆☆

“OVERPRICED, BEFORE ADDING INTEREST”

Written on: 31/01/2017 by cwDriscoll143 (1 review written)

cash price for this car > AG08 RKK Fiat Grande Punto 1.4 Eleganza 5dr, < , Fowlers Finance are requesting £3549 (before interest), Dealer guide price £1,940 - £2,150, at its current millage, 89000 miles and assumed it is in good condition… Read Full Review

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★☆☆☆☆

“A loaded of horrible ?”

Written on: 08/01/2017 by Lucianoq167 (1 review written)

Why let them get away with it go a Vauxhall insignia had it 7 months engine when fowlers want nothing to do with it so now have car that don't go & in £8000 in debt so thank you?hopefully I will see you back in jail again he done 3 years 6 months in jail… Read Full Review

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★☆☆☆☆

“Do not contact this company”

Written on: 05/01/2017

Do not contact this company, the first person I spoke to was rude and I asked not to be contacted again, EVER. I have telephoned, text and send emails to no effect they never take any notice and repeatedly try and contact me. This is called harassment… Read Full Review

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★☆☆☆☆

“How are these still open?”

Written on: 23/12/2016

Worst company in my opinion and i haven't even got a car finance with them , did one enquiry around ... 7/8 months ago ,worst idea ever, after receiving a silly amount of calls per day from them (6/7) i told them to remove my details from their system and was told it had been done ... guess what ? i'm still getting calls today and its not like i haven't told them again and again to remove my details, . The very latest call was this month around the 7th in which i was assured yet again (7th… Read Full Review

Seth2010's Comment

Written on: 02/01/2017

I agree wholeheartedly - They constantly call and text me with all sorts of promises. If they told me it went dark at night, I would feel the need to check - they are total liars, they have no morals, they don't care about customers. I too told t hem to take my details off their system - only for the reply from their agent "we can't have that then" before they hung up on me. Pig ignorant people preying on those that are less fortunate with no qualms about ripping them off. I was lucky, I paid the finance and dumped the car on the finance company. Why they think I would buy another from them astounds me!

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★☆☆☆☆

“Don't trust a word they say, company is bent as hell...”

Written on: 08/12/2016 by NickHat (1 review written)

Don't trust a word they say, company is bent as hell how they have not been shut down I don't know?! Bought a car on 25/10/16 they are meant to be paying the remaining finance off on old car which we part exchanged to date this has not been done disputed phoning them pretty much every day and being lied to constantly, the car still legally belongs to the old finance company who obviously wants balance settling, this is gonna hit my credit rating, have gone to financial ombudsman and intend to… Read Full Review

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★☆☆☆☆

“Horrible company”

Written on: 28/11/2016 by Pammywood (1 review written)

Absoultly vile and horrible company they have had my car for 4 months now doing repairs I took it to two garages classed as not road worthy 5 days after having car constant problems kept going into limp mode back tires we're over 10 years old with cracks 4 months on of them having it my car still isn't fixed but I'm still paying for it I'm disgusted as they no I have disabled children!! They need this company closeting down please do not use this company… Read Full Review

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★☆☆☆☆

“AWFUL ”

Written on: 01/11/2016 by fuNorris1985 (1 review written)

Don't go anywhere near the liars. They told me I had credit but when I travel all that way to get my car I was told no .. it's a bad place . Customer support is ??? NOT ALLOWED TO USE BAD WORDS ??? like the cars .. and staff in Manchester. . I went to another place and got car credit right away. They are rubbish. . Don't care attude. . Belong they get your money . That's it .. just liars. .cheats and Nasty. . RIP you off. . YOU HAVE BEEN WARNED I don't care if everyone reads this .. I will… Read Full Review

Fowlers_Finance's Comment

Written on: 02/11/2016

Hello there,

Unfortunately since you haven't provided your name and I don't know who you are exactly, I am unable to comment back to you with a personal response. However, there are a number of genuine reasons that a customer will be declined on site, which is out of the hands of Fowlers Finance. For example, if a customer hasn't declared their income or been dishonest about their income, then the original approval based on information given, then becomes a decline.

Secondly, if you didn't purchase a car or were declined for finance and didn't take a vehicle, then I fail to see how we have "ripped you off" or only care as long as we "get your money". I can understand that you are upset at not being approved for finance with ourselves, but posting slanderous and false statements online isn't going to help matters.

If I can assist in any other way or you wish to make a formal complaint, feel free to e-mail me and I will be happy to help.

Thanks

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★☆☆☆☆

“DONT GO HERE!!!”

Written on: 24/10/2016 by danielle.maskell (1 review written)

where do i start! issuse started from 1st week of me havin the car! from the aircon not working to the gearbox gone! lots of problems including DPF horn not working and loads more! i really dont know how they are still in buisness! nevr in my mind would i let anyone go there!! cars are not road worthy!! arregant customer services! tel you they will phone you back and never do!! even hang up on you! final straw was to go to Vauxhall to get a report to be told that they couldnt except the… Read Full Review

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★☆☆☆☆

“bad company even been on watchdog”

Written on: 13/10/2016 by alSteele142 (1 review written)

I bought a car on 20th january 2015.It had so many problems the brakes failed on way home got some work done myself and tried to get money back for repairs but nothing. Remember i bought car in january and watchdog was on in june time i think and i wish i knew then what i know now i would never of gone there.I fought the finance company and even went to financial ombudsman they sent an inspector out to view car in decemeber nearly a year later and he found all the problems and more with car… Read Full Review

I8Fowlers's Comment

Written on: 19/10/2016

donot waste your breath talking to fowlers , you need to hamer the car finance company about how they can deal with a company like this . make sure you not only complane to customer service ,also try going higher up in company . i belive the car finance company are on the edge of not finance any cars from Fowler because of the shocking cars and lack of aftersales

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Thefirmuk's Comment

Written on: 19/10/2016

The finance company called "the car finance company" who are the finance company for fowlers are in on it.When i was contacting them regarding the issues they had a form and the customer service person told me the first question on the form is "IS THIS A FOWLERS CAR".What does this tell you about the company i bought the car january 2015 its now nearly November 2016 and they still still with the company.I even asked them why they deal with them with all of the bad publicity and the answer was they have a high turn over of cars financed with them which is good for the company.Seriously not good practice at all.

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★☆☆☆☆

“What Cars ????”

Written on: 12/10/2016 by CadenPeters359 (1 review written)

Having been turned down for credit elsewhere, I found this company & got accepted for finance (just over £3000, enough for a varied choice on their website). The staff over the phone were friendly, all good so far.... The time came to look at the car stock on their website & choose some that were suitable. So I made a list of several cars as there were loads to choose from & rang up with the details. How exciting! No, they were gone. Ahh shame, so I look again, call back up with new car… Read Full Review

I8Fowlers's Comment

Written on: 19/10/2016

donot waste your breath talking to fowlers , you need to hamer the car finance company about how they can deal with a company like this . make sure you not only complane to customer service ,also try going higher up in company . i belive the car finance company are on the edge of not finance any cars from Fowler because of the shocking cars and lack of aftersales

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Happydevon's Comment

Written on: 19/10/2016

By the sound of it, I have had a very lucky escape. The people who have now approved me are very professional & I now have a lovely car (one that I chose too!)

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Fowlers_Finance's Comment

Written on: 02/11/2016

Hello there,

In regards to our website, it is only a minor selection of the stock that we have, however, the vehicles on there are all in stock. 'In Stock' refers to the car being on one of our forecourts or in our prep center, although in some instances a customer may have RESERVED the vehicle for purchase. Until the customer who has reserved the car signs the paperwork and drives the car away, the vehicle will remain on the website, hence the reason some of the vehicles you wanted may have already been already reserved.

I hope this clears things up for you.

Thanks

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Seth2010's Comment

Written on: 12/12/2016

What would clear things up for a lot of your very unhappy customers is if you stopped treating them like second class citizens, fobbing them off with junk cars then having no aftersales support or service as well as staff manning the phones that are ignorant and arrogant. I don't know, perhaps you could try being honest and treating people fairly.....?

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★☆☆☆☆

“Poor service”

Written on: 06/10/2016 by berry2009 (1 review written)

Poor service, rubbish advise, takes advantage of people with poor credit, had a car since aug 2015 and its been nothing but repair after repair after bloody repair WOULD ONLY RECCOMMEND TO MY WORST ENEMY. Been in touch with both fowlers finance and the finance company and there attittude is wasnt in disrepair when you signed agreement now go away, now hoping to go through the finance ombudsman so hopefully will be able to get out of my agreement but im not counting on it… Read Full Review

I8Fowlers's Response to berry2009's Review

Written on: 19/10/2016

donot waste your breath talking to fowlers , you need to hamer the car finance company about how they can deal with a company like this . make sure you not only complane to customer service ,also try going higher up in company . i belive the car finance company are on the edge of not finance any cars from Fowler because of the shocking cars and lack of aftersales

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★☆☆☆☆

“Scamed”

Written on: 04/10/2016 by Hardykf396 (1 review written)

I purchased a car on finance and its has been an awful experience. They rushed me in the dealer ship and said They were closing. They said I couldnt test drive but adsured me everthing was perfectly fine with the car. I drove away and I could hear a sound and in further inspection foud a gaping hole in the exhaust. I phond fawlers and ther said if I get the work done and send repeit I will be refunded. I had exhaust part fitted rang back and they said they didnt know anything about it and… Read Full Review

Fowlers_Finance's Comment

Written on: 06/10/2016

Hi there,

I am very sorry to hear that you are having problems and I wish to assist you in sorting this as a matter of urgency. If you could e-mail me with your name and the registration of your vehicle I can get to work on this for you. If you could also list the representitives you have previously spoken to, as well as the person who has given you a number for a family solicitor (also, that phone if you still have it) I can investigate why you have been given this number.

Hope to hear from you soon, thanks, Danny.

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Seth2010's Comment

Written on: 12/12/2016

Well if what happened when he left a similar message on my review is anything to go by, nothing will happen at all. He tells you to e-mail him but doesn't give an e-mail address and he did the same to me.

I strongly suspect that it isn't even a real person and even if it is, you shouldn't expect any help as you are unlikely to get any!

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I8Fowlers's Comment

Written on: 19/10/2016

donot waste your breath talking to fowlers , you need to hamer the car finance company about how they can deal with a company like this . make sure you not only complane to customer service ,also try going higher up in company . i belive the car finance company are on the edge of not finance any cars from Fowler because of the shocking cars and lack of aftersales

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★★★★☆

“Excellent customer service. Lovely people to deal with.”

Written on: 04/10/2016 by August5 (1 review written)

Excellent customer service. Lovely people to deal with… Read Full Review

Fowlers_Finance's Comment

Written on: 06/10/2016

Hi there,

I am delighted you are happy with the service you have received from ourselves. Enjoy your new car!

Thanks, Danny.

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★☆☆☆☆

“Bought a car from them, px my old car for a zafira,...”

Written on: 29/09/2016 by Burgessjv150 (1 review written)

Bought a car from them, px my old car for a zafira, Fowlers finance told me that they would clear my focus finance, this was November 2015 and to date my focus finance still hasn't been cleared even though they have sold on my old car, I have phoned them a number of times about this and got promised it would be paid, so I withheld payments and now they don't see what the problem is and going to take my arrears further and won't pay my old finance unless my arrears are cleared immediately, and… Read Full Review

Seth2010's Comment

Written on: 03/10/2016

Try speaking to the Financial Regulators or Financial Ombudsman about this. Hope that you get it sorted.

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I8Fowlers's Comment

Written on: 19/10/2016

donot waste your breath talking to fowlers , you need to hamer the car finance company about how they can deal with a company like this . make sure you not only complane to customer service ,also try going higher up in company . i belive the car finance company are on the edge of not finance any cars from Fowler because of the shocking cars and lack of aftersales

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Fowlers_Finance's Comment

Written on: 06/10/2016

Hi there,

I am sorry to hear about the issues you have been experiencing. If you can e-mail me with your name and registration of car I can look into this for you and hopefully get things sorted. I will also need the registration of the car that you part-exchanged and the finance company that was with. I am also disappointed to hear that you feel that you have been the victim of dishonest practices and if you can e-mail me with further details into what has made you feel this way I can launch an internal investigation.

I hope to hear from you soon. Thanks, Danny.

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