Help with finance

Fowlers Finance - www.fowlersfinance.com
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Janeaffleck's review of Fowlers Finance - www.fowlersfinance.com

“Help with finance”

★☆☆☆☆

written by Janeaffleck on 02/07/2014

I bought a car last July from them, head gasket went in the first week,paid out a lot of money having car sorted, I no longer want the car, phoned and told them, they said they would pick it up 3 weeks ago, and have had no contact from them , what do I do? Where do I st and on selling the car ? Nowhere seems to know and there not interested, not paid anything for the last 6 weeks!

Janeaffleck's Response to Janeaffleck's Review

Written on: 03/07/2014

They have been for it now, could be cos I mentioned selling it, if they didn't pick it up! Just waiting for the paperwork, the guy bringing them was at British car auctions.....dodgy...Ermm yes, I would say so!

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Fowlers_Finance's Response to Janeaffleck's Review

Written on: 25/09/2014

Hello,
First of all I am sorry to hear about the problems you have experienced and have looked into the matter for you as a matter of urgency. From what I can see on my system here the only problem you have had with the car is when the stop light appeared on the dash. Other than this we have no record of any faults. If we have no record of any faults or you don’t get in touch then we can’t do anything to help you. On 18th June 2014 you called us up to tell us that you didn’t want the vehicle. We offered to help pay for repairs even outside of your warranty and even offered the chance to swap the car which you declined. On the 3rd July 2014 we collected the vehicle. We did everything in our power to assist you when problems became apparent to us.

Thank you.

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