outside the law

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Guest's review of ITC Probate Legal Services www.itclegal.com

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“outside the law”

Written on: 29/11/2012

ITC have been handling my mother-in-law's estate for the last 18 months.In spite of promises of regular reports on progress I have been for ever ringing-texting for news. Nil marks for communication. I have now been told that no interest was payable to the client account since ITC took over (small print on last page of "terms of service".As the estate exceeded £500,000 this would have been considerable - someone must have had it?
Answers on a postcard please...
Don't touch them with a bargepole

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Itcprobate's Comment

Written on: 30/11/2012

Thanks for taking the time to leave your feedback.
We'd really like to help address some of the points you have raised in your review. To help us do this, please would you be able to email smsupport@itc.co.uk, with your name and case number.
Many Thanks

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