eLondon Diamonds Reviews - www.elondondiamonds.com

★★☆☆☆
1.5 / 5
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Latest Reviews

★☆☆☆☆

“DO NOT USE”

Written on: 11/10/2014

I purchased a necklace for my daughter in June 2014. I hAve sent countless emails and phonecalls to them. I purchased this from Wowcher. I must admit they are now acting on my behalf. Lesson learned if it is a great deal there must be something wrong with them. … Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 22/09/2014 by IgnacioJordan (1 review written)

Item didn't arrive. No response to emails or phone calls. Still haven't had a refund from June! Should be closed down… Read Full Review

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★☆☆☆☆

“Do not recommend!”

Written on: 15/09/2014 by JonathanTaylor (1 review written)

I would not use this company again, I waited weeks for my item to arrive and missed giving the gift for my sisters actual birthday!! They ignored my emails and never even sent an apology I recommend you keep well clear of them!… Read Full Review

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★☆☆☆☆

“Waste of Time”

Written on: 17/08/2014 by Faith299 (1 review written)

Goods are not sent when ordered and when contacted do not respond. Don't bother is my recommendation. Would not recommend the company to anyone. They don't deserve the business… Read Full Review

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★☆☆☆☆

“Same as so many people ; ordered a with a wowcher in...”

Written on: 12/08/2014 by vaness2907 (1 review written)

Same as so many people ; ordered a with a wowcher in May for a necklace, still waiting for it or for an answer to my emails. No customer service at all. Or any other services… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THEM!”

Written on: 22/07/2014 by Michka (1 review written)

You may as well throw your money away... I ordered a necklace in April and still not heard anything back from them, despite several inquiries… Read Full Review

Vaness2907's Response to Michka's Review

Written on: 12/08/2014

Same here, just a waste of time and money.

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★☆☆☆☆

“dont buy”

Written on: 11/07/2014 by Jarvis183 (1 review written)

As with everyone else didnt recieve my triple necklace and they dont reply to emails. Wowcher. Are a jjoke too. There must be some organisations that will get involved… Read Full Review

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★☆☆☆☆

“Buyers Beware ”

Written on: 06/07/2014 by hawkens (2 reviews written)

I ordered the wowcher deal, the triple personalised ring necklace, I have not received item and have contacted them on numerous occasions and they do not respond, why on earth does wowcher continue to use companies like this when the feedback on them obviously speaks for itself, would never ever buy from this company again, and am wary of using wowcher again as this was my first purchase from them and it has not been a very encouraging experience… Read Full Review

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★☆☆☆☆

“Very very disappointing service offered”

Written on: 04/07/2014 by Nicola280 (1 review written)

I placed my order for a personalised necklace back on 26th May and I still haven't received my item. After numerous attempts to contact the company which is very difficult without a telephone number, my emails have all been ignored and it looks like I'm not the only one looking at previous reviews. I have asked for a refund on the p&p and tried to cancel the order but as I can't get hold of anyone my requests have been ignored. I'm disgusted with this service as it seems like they get people to… Read Full Review

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★☆☆☆☆

“Still waiting!!!”

Written on: 04/07/2014 by LibertyCurtis (1 review written)

I ordered a Triple Ring Personalised Necklace in May - eventually, after waiting weeks and weeks and emailing eLondon Diamonds numerous times received the necklace, however when it arrived all three names on this necklace were incorrect. Have tried contacting them direct without success as their mailbox is always full - i have again emailed - still no response and still waiting for my necklace! not impressed with any of it. … Read Full Review

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★★★★☆

“Not as bad as made out to be”

Written on: 02/07/2014

I ordered a product from this company back on May 15th. They promised 10 working days. I waited and waited and it is absolutely impossible to contact them. I popped online to research them and read all the reviews and was absolutely petrified!! I did finally get my necklace however, just last week. Better late than never. It can in a signed for delivery but in a teeny tiny envelope so easy to miss at home if somebody else picks it up!! The necklace was not exactly the same, smaller and… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 30/06/2014 by 27Bradley (1 review written)

I ordered two of these necklaces as gifts but sadly neither came in time for the birthdays I had ordered them for. On contacting eLondondiamonds by email in relation to my orders they were most unhelpful throughout - I was unable to speak to a human being over the telephone. When the first necklace did arrive they couldn't even spell June correctly! I have since sent both necklaces back to them. They did not appear as advertised, the picture in the advert was very misleading, when the… Read Full Review

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★☆☆☆☆

“Thanks for nothing!!”

Written on: 30/06/2014 by ShirleyScott102 (1 review written)

I have been waiting ages for this necklace for my sister who has just recovered from cancer with her and my niece and nephews names on it. now i have just realized that living social has reimbursed the £12 into my account but I havent recieved my payment from paying delivery for something that hasnt came and had no intension of coming in thye first place… Read Full Review

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★☆☆☆☆

“Dont touch them”

Written on: 28/06/2014 by Ibrahim55 (1 review written)

Any customer who got nothing!… Read Full Review

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★☆☆☆☆

“Very disappointed!! Would advise avoiding this company. ”

Written on: 27/06/2014

I also brought the wowcher deal for the three ring necklace. After ordering this in mid may, it FINALLY turned up today and sadly, it is not worth the wait. Rings are tiny and it doesn't look like the picture that was on wowcher when the deal was advertised. There were options when placing the order but surely the picture should match the actual deal? Seems a bit misleading and false advertising of the product. Communication is non existent for this company. I have sent numerous e mails to… Read Full Review

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★☆☆☆☆

“Waste of money!!”

Written on: 25/06/2014 by karen0305 (1 review written)

Purchased the same triple ring silver necklace that most people on here did well over a month ago. I got an email within a few days saying it was being processed and would take 2 weeks to arrive. Not heard a thing since and emailed them 4 days ago and they haven't got back to me, and it doesn't look like they are going to from what most of the reviews have indicated. This puts me off buying via Wowcher as well as they were 'advertising' this company. I had originally bought 3 of these necklaces… Read Full Review

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★☆☆☆☆

“In May 2014 I bought x2 vouchers from Living Social...”

Written on: 23/06/2014 by dbMcMahan292 (1 review written)

In May 2014 I bought x2 vouchers from Living Social for the triple necklace. I placed the order on the same day (one for me and the other a friend)and spent an additional £10 on postage. I am still waiting for the items to arrive. Living Social has since refunded the money spent on the vouchers BUT eLondon Diamonds are still better off £10 as they are not returning my emails or Tweets asking for the postage to be refunded. I have tried to call them today but funnily enough they did not… Read Full Review

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★☆☆☆☆

“No Item Received - Can't Contact Them!! BEWARE”

Written on: 14/06/2014 by Audrina137 (1 review written)

I purchased 2 of these deals (triple ring silver necklace) from Wowcher back in May. Still waiting for any items to arrive!! Emailed many many times with no reply - even via the website, and when you call message goes to full answer bank - no representative EVER picks up!! Have contacted Wowcher for advice, as was appalled by all the negative feedback I have since seen about eLondon and equivalent deals. Why on earth do these companies contiue to deal with eLondon when they appear to have such… Read Full Review

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★☆☆☆☆

“A waste of time and money”

Written on: 13/06/2014 by SusanneCape (1 review written)

I ordered the triple ring necklace with the names of my grandchildren on it. What a waste of money. The rings are flimsey and tiny, and do not look at all like the picture on Tripadvisor where I bought the necklace. You need a strong magnifying glass to read the names so it completely defeats the purpose. I will be contacting Tripadvisor today for a refund as I paid them for the necklace. I am so disappointed… Read Full Review

Susannecape's Response to SusanneCape's Review

Written on: 13/06/2014

Apologies, IT IS NOT Tripadvisor (don't know where my head was), but Living Social.

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★☆☆☆☆

“triple ring necklace”

Written on: 12/06/2014 by allybally68 (1 review written)

ordered this on 22nd May and still haven't received this item.Have emailed them constantly and got no reply.I also contacted wowcher who have also contacted them and got nothing.I paid through paypal so i have now got in touch with them reguarding this.I'm totally disgusted with the treatment i have received from this company and yes if i had saw these reviews i wouldn't have touched this company with a barge pole.DON'T TOUCH THIS COMPANY… Read Full Review

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