Great ring & great customer service

Vashi - www.vashi.com
★★★★★
4.9
99.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Sambuking's review of Vashi - www.vashi.com

“Great ring and great customer service”

★★★★★

written by Sambuking on 14/02/2015

I purchased a customised engagement ring for my (now) fiancee in the Summer of 2014. I chose a diamond with the desired characteristics and a setting for the diamond. Once ordered, communication was great throughout the process, and the ring arrived promptly in discreet packaging, with a ring sizer included just in case.

When I eventually proposed in later 2014, my other half loved the ring. Unfortunately, once it was out of its box, we both noticed several inclusions in the diamond, which weren't supposed to be there having purchased a VVS2 diamond.

However, Vashi were extremely good about rectifying this. They asked that we send the diamond back for inspection, and once this was done, they replaced the diamond with one which matched the original specifications. Again, they communicated very well throughout the process what was going on.

We got the ring with the replacement diamond just before Christmas, and it was perfect. My fiancee loves the ring, the craftsmanship and diamond quality are excellent. I would definitely recommend this service to anyone looking for an engagement ring which is both fantastic quality and excellent value for money.

  • Custom Engagement Ring

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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