written by Chrisfto on 03/09/2011
I ordered, via the internet, two diamonds to be made into earrings. The actual diamonds I picked were not available anymore and I was informed of this by telephone and e-mail. I was offered a pair of diamonds that were exactly the same specification and agreed to purchase these instead. The manufacture of the earrings was very quick and communications from Diamond Manufacturers was excellent. I was telephoned when my order was dispatched (via Royal Mail Special Delivery - excellent service, fully guaranteed) and I was contacted again after delivery to ensure the earrings had arrived safely and that I was happy with them. Let the customer service given to me by Diamond Manufacturers be an example to all other shops/services. I would be very happy to do business with them again, and would encourage anyone who is looking for high quality bespoke jewellery at affordable prices to do the same!
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