Hopeless!!

Click here if this is your business
★★★★☆
4.3 / 5
84% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

zkIngram476's review of The Diamond Store www.thediamondstore.co.uk

“Hopeless!!”

Written on: 02/09/2014 by zkIngram476 (1 review written)

Unfortunately i couldn't leave an overall rating of less than one star - that's more than they deserve!
I fell for the creative marketting scheme that suggests that items are in stock and will be despatched within 2 days.....absolute rubbish!!
This company leads you to believe this is the case, gets you to part with your money, and then and only then advises you that delivery will then be 21 days. Aftaer 21 days you get excuse after excuse ("the item is with the polisher" etc which is bull because thay are all cleaned in an ultrasonic bath that takes about 20 mins - NOTHING is polished by hand anymore!)
After 28 days the item still hadn't been sent and was cancelled.
Apart from a friendly lady in the customer services dept there is nothing good i can say about this company.
If I speak with forked tongue then feel free to sue me!!!

  • Silver and diamond bracelet £299

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit thediamondstore.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
thediamondstore.co.uk