Disappointed

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112Guthrie's review of Joshua James Jewellery www.joshuajamesjewellery.co.uk

★☆☆☆☆

“Disappointed ”

Written on: 22/05/2017 by 112Guthrie (1 review written)

I was very disappointed with Joshua James website. First, it is not made clear at the delivery stage of the process of ordering an item that next day delivery can only be made on Thursday, which I think is ridiculous as it is, and that they don't do weekend deliveries. So I paid extra to have it delivered the next day, it was a present so it was necessary and very much needed that day. It didn't arrive the next day so I sent a message basically asking where it was. I still haven't received a response 3 days down the line. I ordered my items on Friday, it is now Monday and I have just got an email saying my product will be here tomorrow! So even if it was acceptable that my parcel didn't come the next day because they don't deliver weekends, it hasn't even arrived on the next working day! Now the present hasn't even come in time so it's basically useless it coming now anyway.

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