JRN Jewellers Ltd Reviews

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★☆☆☆☆
1.2 / 5
6
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Never again with their online service”

Written on: 20/08/2015 by PaytenBell (1 review written)

Placed an online order on 3rd July and paid via Paypal. After waiting I found the only way of comms was to raise a ticket via their online form/'live support system'. No phone numbers. The response time was frustratingly long (over 2 days in one case). After waiting nearly their worst case expected delivery time, I was eventually told that they have used my payment to acquire the item from another supplier, but they were confident their exceptional prices are well worth the wait. (Presumably… Read Full Review

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★☆☆☆☆

“bad company”

Written on: 20/08/2015 by Summerm55 (1 review written)

bad news waited month no sign had lots of emails asking if i wanted to buy what planet do these people live on !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! looks like watsed my time buying has needed it quick has old one broke… Read Full Review

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★☆☆☆☆

“Bulova watch purchase”

Written on: 01/08/2015

I purchases a watch a couple of weeks ago from JRN .Wrote to them asking where was my purchase.....no reply. I then received the watch as described but there was no warranty card which i understand is the norm for Bulova. There was no instruction book as well in the box. So i wrote to JRN again this was 6 days ago and still no reply about the watches authenticity. I then decided to watch a few Youtube clips about unboxing their new Bulova watch which was the same model as mine. And guess… Read Full Review

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★☆☆☆☆

“Do not use this company, you will not receive your goods!”

Written on: 05/05/2015 by Charl2323 (1 review written)

I ordered a kettle, which accordingto their website was available and they showed it would be posted out and received within 3 days. Once I paid for it I waited a week before I contacted them. They had a big story that the item had to be specifically ordered for me, I should be patient. I asked them for a refund, which they ignored. Another week went by, I contacted them again, they said they were hoping they could tell me more in another weeks time! I asked for a refund and again they told… Read Full Review

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★☆☆☆☆

“JRN NOT JR”

Written on: 29/06/2014 by Lana_banana (1 review written)

Ordered a watch over two month ago still nothing to show for it! Not answering my calls nor emails, Do not buy anything from this company!!!… Read Full Review

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★★☆☆☆

“JRN Jewellers LTD Trustworthy or Not”

Written on: 16/04/2014 by Maverick777 (1 review written)

I ordered a product as advertised on their web site. Several days later the item was not shown as dispatched. I contacted JRN Jewellers LTD and was told it would be dispatched within the week. 5 days later they sent me an Email stating that they would not sell it at the advertised price, but offered me a £5.00 off product code. I decided on a full refund and the product code number. I never received the £5.00 off code and had to raise a PayPal dispute to get my money back....Thanks PayPal… Read Full Review

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