Will I ever receive this level of customer service again?...

“Will I ever receive this level of customer service...”

Written on: 08/05/2012 by Matt_Harris (1 review written)

The shopping experience I received at DM was the best service I have received anywhere by far. I had been looking for an engagement ring for over 6 months and I'm glad I found DM on google!

From start to finish they were 1st class. I ordered a free ring sizer and this came the next day, a telephone call and email to say it had been sent.

The site offered plenty of images of the ring I wanted to buy, and we were not disappointed when it arrived. The quality of the diamond is far better than any ring I had looked at in the high street. Again I received a telephone call and email to confirm it had been sent and then a follow up call to see if we were happy with the product.

I would recommend DM to everyone. With free ring sizing and opportunity to upgrade the diamond in the future I will definitely be using them again.

Thanks for showing me how customer service should be. Matt Harris.

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