written by on 20/05/2013
Everything from the initial phone call to purchasing and receive my husbands watch was professional, easy and on time!
written by petebrown74 on 23/03/2013
worked with Bobs Watches on selling a watch I had. Fast, prompt ,courteous service. She is well informed and did not try to pressure me into making my sell decision.An hour later I checked my bank account and the deposit was there. Wish I had another one to sell.
written by on 15/03/2013
My deal with BOB's was a model for any online store. Great service from [names removed]. Answers fast to every question and a superbly finished, packaged and delivered Watch. I will only recommend Bob's from now on.
written by on 13/03/2013
If you are familiar with the benefits of "Trust" in a relationship then you understand when Trust goes up the the speed of the transaction goes up and the "cost" go down. This was my experience in dealing with Bob's Watches. Within hours of visiting the staff I placed my trust in the deal and within a few days I sold my valuable watch and received more than planned. No transaction fees from auction site or payment fees. I trust these guys and would gladly return to buy or sell. Thanks Bob Strate
written by on 26/02/2013
I just purchased my second Rolex from Bob's watches and let me tell you, when they describe a particular watch and show actual photos, they are the watch you will find at the store. Down to the minute surface marks it is the watch that I received. I will never purchase a Rolex from a retail store again! Period! Why would I? My first was a new but opened two tone Sub and it was just as new as a new one from the factory. I have NO affiliation with them but think they should be rewarded for the honesty they convey in what was a very grey business just a few years ago. Now I feel completely comfortable buying and saving thousands on any Rolex they have in stock. I hope they thrive and succeed because this is a very important part of keeping the flow of new Rolex's coming into the market and thus allowing me to experience the rewarding feeling a pristine Rolex time piece can offer. Thank you Joe, Larry and the owner (I forgot her name) for making this possible. Phil D.
written by on 31/01/2013
After retiring I found that I had three Rolex watches. I asked my son if he would want one and he could pick, his he replayed I never wear a watch so give it to some one else. After searching I found Bob's Watches and inquired about selling one of the Rolex. I decided to sell the submariner that I purchased in 1982. I received a best guess of the value, I did believe that the quote was way to high. But I decided to take a chance and send it in, please note this was a GREAT LEAP of FAITH, I was not disappointed they came back with a price that thought was very reasonable. I chose to have Bob's use a wire transfer and it came to my bank on time and in the correct amount, I worked with a young lady by the name of Megan, she kept me in the loop and I would recomend Bob's Watches very Highly.I would have no fear in either buying or selling watches to this firm.
written by on 25/01/2013
very easy to deal with, paid by wire transfer the watch arrived next day, it is spottless it appears never to have been worn, I looked at 2 watches at local jewellers costing more than $1000 more , and they had nicks on the saphire crystal and the bezel.
written by on 19/01/2013
Very efficient. An honest appraisal. Free shipping to them and rapid payment wired into my account. A pleasure to deal with them!
written by on 19/01/2013
Great service. Sold my Rolex. Got the price requested. Money posted in my account when they said. Highly recommended
written by on 19/01/2013
I had a little aprehension as we started the process of buying a watch and selling mine.I must say this was completely unfounded.their action was prompt,fair and the watch beautiful.
written by Jtrain on 19/01/2013
It was a pleasure to deal with Victoria! The sale of my watch was seamless from beginning to end. The entire process was so easy. I highly recommend Bob's!
written by slaroche on 16/12/2012
The people at Bob's Watches were very friendly and helpful. The watch came promptly and was keeping time when I received it. The only concern I had was with the fact that there is no warranty with the watch because it is vintaqge. I do hope that in the event that it needs repair at some time, I will be able to find someone to do it. But hopefully it will keep working for a long time. It is a Christmas present for my husband so I had to quickly wrap it and hide it away. Therefor I really can't say too much else about the Rolex. He used to have one of a similar vintage and type and I am hoping he will be surprised and thrilled to open it on Christmas morning. I will let you know how it goes! Sandy
written by FromIllinois on 14/12/2012
We had a wonderful experience with Bob's Watches. I had a specific style Submariner that I was looking for, and found it online at Bob's. I was skeptical about spending so much for a watch that I could not see, but after doing some research, made the plunge. Everyone I spoke with at Bob's was professional and friendly, answering every question my wife and I had to get us comfotable with the process. I had my watch within 36 hours of my purchase. We had the watched checked out by a local Rolex dealer, and they confirmed its authenticity. And, not only was the experience great, the price was right. I am thrilled with this watch, it truly looks brand new. I would absolutely buy from Bob's Watches again!!!
written by Lonnyrobinson on 14/12/2012
I have boutght 3 rolexs from Bob's. I find the quality to be superb. The selection and inventory is ample to make a good buying descision. I have enjoyed my watches and will probably by mor ein the furte form Bob's
written by on 14/12/2012
I was looking for a particular ladies Rolex with very little luck until I found Bob's Watches. From the beginning to the end, I felt very comfortable and was certainly pleased with the end result. My only complaint wa regarding the payment process with the credit card company, which is partly out of an abundance of caution.
written by InOhio on 13/12/2012
Great watch, exactly as described, with original box and papers. Great customer service, fast shipping, buyer verification, which means they care about stolen credit cards and customer safety. Watch in perfect condition! Would not hesitate to purchase from them again. Searched for other like products and Bob has the best prices without cutting any corners.
written by on 10/12/2012
The staff at Bob's Watches is awesome. I bought a Rolex and I got my watch 2 days later. I called Bob's probably around 15 times total (was very nervous buying a Rolex over the internet). I spoke to 3 or 4 different people and they were all very nice to me and very understanding. The watch is in very good condition just like they told me it would be. Came with the original Rolex papers but no box unfortunately :[ I look forward to buying a President from Bob's in 5 or so years!
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