Written on: 30/06/2013
Was sent compatible ink cartridges and not OEM as expected (should have read the small print - they were the same price as OEM so it was a genuine my mistake on my part). It took 2 weeks of constant chasing to get a refund and even then they charged me 20% handling charge, despite the fact I returned them immediately and unopened. I'm not very happy - this has been my worst internet purchase experience. "Advertise - 100% Money back Guarantee & hassle-free returns".. So buyer be aware.
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