World of Wolf Reviews - www.worldofwolf.co.uk

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★★★★★
4.9 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

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★★☆☆☆

“Delay, delay, broken”

Written on: 02/08/2012 by InTheLongGrass (1 review written)

Ordered a mower. Promised for Tuesday. Arrived two weeks later (grass knee high by then) and was broken. Had to hang around for replacement (another week, grass waist high). Then hang around again for the carrier to collect the broken mower. Call centre staff were polite (ish) which is a plus. Oh, and WoW emails automatically trigger a subject line that starts with *** SPAM *** Your credit card has been ... which is hardly reassuring. No other retailer has ever doe this so the WoW explanation… Read Full Review

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★★★★★

“Great Service”

Written on: 01/08/2012

Ordered tree pruners and extending handle lunchtime on Tuesday arrived before 9.30am next day. The £3.50 for overnight delivery was well worth it as I had planned to do the work that day and was not let down. Ordering via the webshop was easy and trouble free. The price was £20 less than in the local garden centre. Having had no issues at all I could not comment on the customer service as I didn't need it!… Read Full Review

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★★★★☆

“On Line Shopping”

Written on: 31/07/2012

Good website, easy to use. Found what I wanted (secateurs), which do not seem to be easily available in garden centres, at a price below the Wolf RRP, and free postage. Goods despatched within a few working hours of ordering… Read Full Review

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★★★★★

“Great Value & Service”

Written on: 31/07/2012

Deeply impressed with the service and the quality of the mower. Paid a little extra for the next day delivery service and was kept in touch by email & text as to the time of delivery which was at 8:00 am on the day promised. Great service! The mower is easy to use and the simple way of adjusting the cutting height was particularly appreciated under my apple trees where many little apples have already fallen into the grass at this time of the year. The ability to mulch as you go is… Read Full Review

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★★★★★

“Great Service ”

Written on: 30/07/2012 by woodrow (1 review written)

I ordered a strimmer online and opted for ther standard deliver which was free. The strimmer still arrived by the weekend ready assembled and ready for use. Fantastic service and great product… Read Full Review

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★★★★★

“Brilliant !”

Written on: 29/07/2012 by Basil5502 (1 review written)

I ordered the hand tools online which was a very efficient process. Then received the order as requested. These tools are brilliant - ergonomic and robust. Highly recommended… Read Full Review

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★☆☆☆☆

“Item Not Delivered On Time”

Written on: 27/07/2012 by paulavon (1 review written)

I ordered a tool from World of Wolf on Thursday lunchtime for a job I scheduled for Sunday. I didn't want to leave delivery to chance & risk the item not turning up on time so I paid extra for GUARANTEED delivery on Friday. By the end of Friday the item hadn't arrived. I checked my emails & found an automated message saying that the item was being despatched Friday & should be with me Monday. When I rang the office I was told that the item wasn't in stock & so hadn't been delivered as promised… Read Full Review

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★★★★★

“terrific service”

Written on: 24/07/2012 by brucem (1 review written)

Having previously bought cheap secateurs and found by and large they became pretty useless after a seasons use,i thought i would try Wolf professional,good to hold great to use and not hideously expensive.A great result and super quick delivery… Read Full Review

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★★★★★

“Amazing delivery speed”

Written on: 22/07/2012

Ordered 4pm arrived 8 am next morning! Seemless ordering. Accurate and reliable. I'm impressed… Read Full Review

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★★★★☆

“Wolf HSTA Telescopic Hedge Shear”

Written on: 21/07/2012

As always before buying any major purchase, I did a lot of research as to the market alternatives available and current pricing, including a visit to a very popular consumer website! The Wolf HSTA Telescopic Hedge Shear seems to be the successor to the HS64T model. I used it for most of yesterday afternoon and found the tool to be a lot lighter and more versatile than some of its competitors. Contrary to some reviews I've read, the blade WAS able to provide a clean cut to grass edging as well… Read Full Review

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★★★★☆

“Wolf-Garten Telescopic Hedge Shear HSTA”

Written on: 20/07/2012

As always before buying any major purchase, I did a lot of research as to the market alternatives available and current pricing, including the usual visit to a very popular consumer website! The HSTA Hedge Shear seems to be the successor to the HS64T model. I used it for most of yesterday afternoon and found the tool to be a lot lighter and more versatile than some of its competitors. Contrary to some reviews I've read, the blade WAS able to provide a clean cut to grass edging as well as tough… Read Full Review

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★★★★★

“High Quality and Fast Delivery”

Written on: 20/07/2012

Wolf tools are not cheap but there is a very good reason for this - the quality is exceptionally good. The tools are strong, reliable and they don't break like cheaper alternatives. Furthermore, the delivery is the quickest I've come across. I ordered yesterday and received the goods today… Read Full Review

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★★★★☆

“World of Wolf great, Royal Mail not so good.”

Written on: 18/07/2012

Ordered 2 small tools from WoW. Very competitive prices. Easy ordering process. Able to specify a location for the package was to be left. Despatch was prompt, with an email notification of despatch. All excellent. Royal Mail then completely ignored the very clear instruction on the address label telling them where to leave the package & abandoned it on the doorstep in plain sight. I can't fault WoW. 4 stars only because they are yet another good online vendor let down by the ineptitude of… Read Full Review

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★★★★★

“Excellent service. Already have many Wolf tools and...”

Written on: 17/07/2012 by miggles0 (1 review written)

Excellent service. Already have many Wolf tools and am pleased with the new additions. Helpful website… Read Full Review

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★★★★★

“Great efficient service”

Written on: 14/07/2012

Bought them as a present, not used them yet, an impressive service. Thank you… Read Full Review

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★★★★★

“Excellent Product - Fast Delivery - Excellent Price”

Written on: 13/07/2012

4 mtr extendable pole & RCVM tree loppers. Well built, professional quality tool that looks & feels like it's good for many years of use. Used it today for upper reaches of a 30mtr hedge, 5-7mtr high. Very powerful loppers, 40mm branches no problem. Highly recommended… Read Full Review

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★★★★★

“Fantastic service! Excellent products!”

Written on: 13/07/2012 by Cheltenhamgardener (1 review written)

As a professional gardener, I have used Wolf tools for some years. However I have only just discovered their own line facility for purchasing their equipment. Not only do they offer excellent products at affordable prices but their service levels are incredible. To receive an item less than 24 hours after ordering it, with emails advising time of delivery is amazing. More companies should adopt such a policy. I would have no hesitation in recommending this company although I am yet to try… Read Full Review

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★★★★☆

“canis lupus!”

Written on: 11/07/2012

WOW! Having just bought several larger wolf items from local stores decided to look on line ofr the smaller items. world of wolf is a great site, saey to use. Ordered four items delivered by 10am following day on free delivery!… Read Full Review

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★★★★★

“Excellent speedy service.”

Written on: 11/07/2012 by ChristophHol (1 review written)

I ordered 3 twin packs of Wolf replacement weeding brushes mid afternoon Monday and goods arrived in the post, with free delivery, Tuesday morning. Excellent service and the quality of the products are, as you would expect from Wolf, very good… Read Full Review

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★★★★★

“100% ”

Written on: 10/07/2012 by baldear (1 review written)

purchased a wolf elect rotary lawnmower midday monday, delivered free midday tuesday. good website, good staff, good price, 100%… Read Full Review

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