Customer Services failing to respond to fault report

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World of Wolf - www.worldofwolf.co.uk
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vistavilla's review of World of Wolf - www.worldofwolf.co.uk

“Customer Services failing to respond to fault report”

★★★☆☆

written by vistavilla on 06/08/2014

I have been a satisfied Wolf customer for over thirty years. When my new A 34 E mower was delivered a week ago a small problem arose of which I informed Customer Services. Whilst the mower is working very efficiently a corner of the grass collector attachment broke off on the first day I used the mower. I wondered whether this part can be replaced. Having received no acknowledgement from Customer Services I resent the message – again, no reply. It seems that nobody wants to know about this.

  • Ambition 34 E £ 152.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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