Very quick service, but poor instructions & build quality.

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World of Wolf - www.worldofwolf.co.uk
★★★★★
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onlybeingfair's review of World of Wolf - www.worldofwolf.co.uk

“Very quick service, but poor instructions & build quality.”

★★★☆☆

written by onlybeingfair on 08/08/2013

After much thought I bought a cylinder mower from W.O.W, it was cheaper than amazon, the order process was quick and in arrived 2 days later.
Boxed it looked very neat, however the very poorly written manual is nigh on useless, one of the handle poles was slightly bent, so the whole handle was skewed, I had to bend it to get it straight, the mower is too light, height adjustment is cumbersome, the grass collector (held in place my a velcro strap), is a waste of time, as more ends up outside of the bag, to my mind the cutting head should be fixed, not floating, making adjustments a waste of time, all in all I can say; great service, poor product and instructions/manual.

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Onlybeingfair's Response to onlybeingfair's Review

Written on: 19/08/2013

Review follow up: I can confirm that the original mower was not fit for purpose, World of Wolf continued to provide excellent service by sending out a replacement, which was up to the task, sadly my other comments about the mower still stand, with a further comment that build quality is not of a high standard & the manual is horrendously poor , but this is not W.O.W's fault.

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