No delivery as confirmed & very poor customer service

Click here if this is your business
★★☆☆☆
2.4 / 5
36% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

JadeShoemaker454's review of World Stores www.worldstores.com

★☆☆☆☆

“No delivery as confirmed & very poor customer service”

Written on: 13/09/2017 by JadeShoemaker454 (1 review written)

Placed an order for a mattress, sofa & 4 dining chairs on the 6th Sep for delivery on 9th Sep which didn't happen. Called world Stores on the 11th Sep & was told no stock of the sofa & mattress & no date as to when they will have stock. And delivery of the 4 dining chairs with an eta date of end of Sep. Despite getting an email & a txt msg to remind me of delivery for the 9th. APPALLING company to deal with & should be shut down. This is not how a business should be run. Taking payment for order & then lying about a next day delivery when they do not even have stock of anything & then saying that it may take up to a month to deliver just 4 dining chairs.

  • sofa, mattress & 4 dining chairs. £530

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review