Worst customer service in a VERY long time!

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★★★☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Aaronseuk's review of World Stores www.worldstores.com

★☆☆☆☆

“Worst customer service in a VERY long time!”

Written on: 07/05/2014 by Aaronseuk (1 review written)

Purchased a sofa (£600) on finance, it over-charged me in the system. The day before delivery they told me it wouldn't be, after I took the day off of work. 4 phone calls and about 2 hours of holding on premium numbers, I had to cancel. All due to 'technical issues' their end! AVOID like the plague!

  • Sofa £600

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Worldstores's Response to Aaronseuk's Review

Written on: 12/05/2014

Hi,

I’m sorry to hear that you’ve experienced problems with your order. If you could please email your order number to us.

I can look into your order and contact you to resolve.

Kind regards
Prachi

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