Tooltray www.tooltray.com Review

Click here if this is your business
★★★☆☆
2.7 / 5
40% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

cpdc2007's review of Tooltray www.tooltray.com

★☆☆☆☆

“Ordered a few items, after a week no delivery or...”

Written on: 25/08/2014 by cpdc2007 (1 review written)

Ordered a few items, after a week no delivery or response from the company. Rang them and was told they were out for delivery and i would receive them that afternoon. That came and went so rang the following morning to be told that they hadnt even been dispatched! Some items were out of stock so they would send part of the order. When the order arrived 5 of the items were cheaper inferior products than what i had ordered, but as i had a rush job on i didnt have the time to wait for an exchange so i let it slide. After a month still no response or sign off the other items so emailed them, where they informed me that i wouldnt be having the item and that id have a refund, (disgraceful customer service). Here we are a week later and still no refund. If within 48 hrs he money is not returned i will instruct my solicitors to contact them. Anyone wanting to buy pay a little extra and get from elsewhere. 

  • Decorating

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review