Poor at best

Tool Net www.tool-net.co.uk
★★★★☆
4.4
From 1920 reviews
89.0% of users recommend this

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Guest's review of Tool Net www.tool-net.co.uk

“Poor at best”

★☆☆☆☆

written by on 29/09/2016

placed my order for a clark sander, paid the required postage costs at the checkout stage only to be emailed the next day and informed that i have to pay a further £50 to cover the shipping as the item was to heavy, i don't live in a rural location either, very disappointed i asked for a full refund as they are cheaper on other sites i was then informed the the accounts department were very busy and it would take up to 30 days for the refund to be processed , the item was not cheap at £236.00 so i reported this so called company to paypal who are dealing with it, the call handler was dismayed ad eager to help recoup my monies

  • sander £236

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Toolnet's Comment

Written on: 07/10/2016

Dear Sir,

Thank you for your review. Do you have your order number so that we can look into this for you?

Kind reagrds
Tool-net

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