Bad service

★★★★☆
4.4 / 5
90.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Tool Net www.tool-net.co.uk

★☆☆☆☆

“Bad service”

Written on: 11/07/2014

Ordered Makita Drill and hand saws. Paid for delivery 3 to 6 days. On 6th day received phone call saying Makita drill is no longer available, Changed order to Dewalt drill and told that they don't actually stock the item but can order it in, in 10 days. Order cancelled and purchased through other tool site with free next day delivery and £40 cheaper. To top it off, just received a phone call to tell me that saws are on a 10 day delivery. Will not waste my time with Tool.net again. Be aware!!
On a positive note, Money paid has been refunded quickly.

  • Orders cancelled due to no tools in stock

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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