Written on: 28/03/2012
brought a makita petrol cutter 6th of march 2011. first used it two months later when the switch broke and had to send it back at my own cost and time. recieved the cutter back a month later started it and it worked ok. i didnt use the cutter again until the 28 march 2012 after 1/2 hrs work the switch broke again. tom at toolnet didnt want to no he said that it was out of warranty and makita's problem even though it was the same fault and only 3 wks out of warranty. i contacted makita and they could not believe how tom at toolnet had handled it and of course agreed to fix it free of charge. toolnet will take your money and then wash there hands of you. all they had to do was to speak to makita and arrange a courier for me at the cost of £20 to avoid all problems but they did not want to know. would never recommend this company.
As rated by our community of reviewers
" Poor roof " Read More
" Great start, but post sale support expectation not met. " Read More
" Excellent service " Read More
" Saved my neck " Read More
" Fast efficient service " Read More