Avoid. Avoid. Avoid

Tiger Sheds - www.tigersheds.com
★★★★☆
3.7
68.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

SimonCook's review of Tiger Sheds - www.tigersheds.com

“Avoid. Avoid. Avoid”

★☆☆☆☆

written by SimonCook on 16/05/2017

Product was dumped on my driveway despite a safe delivery spot being agreed.

Missing parts, damaged parts, parts not finished.

Spent hours on the phone chasing/ complaining. Only to be told at the end the conversations that they could not be acted upon and I should put in writing. I could not understand this. Low and behold they were using a premium rate number. They did not tell me this at any point. Even 'if' they don't gain from these calls they should at least tell the customer.

I was told the driver spoke to my installer and confirmed all the parts were there. Interesting as my installer came a week after the product was delivered. When I pointed out this untruth no apology was offered.

Two weeks later I am still awaiting shelving and have a huge phone bill they refuse to reimburse. The product is in fairness good but the trauma is definitely not worth it.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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