No customer service

Extremely disappointing experience. Called up three weeks ago to get a delivery date, so that I could organise a chippy and Electrician for the date advised (28th) Received an email today to say that they have been urgently trying to get hold of me, no voice mail or missed call on my contact number. Called to confirm that the 1st is not acceptable, as I have already been informed it would be delivered on the 28th and had arranged installation for this weekend.

I was informed that it was due to the delivery vehicle not being in the area. I tried to arrange collection, only for the story to be changed to that it was still in production.

Web site is great, communication on initial order is great. Delivery system shocking and customer service experience extremely poor. I should have looked at trust pilot first. I would have gone elsewhere and would have probably had my shed by now too!

Extremely poor service, not able to speak to a senior team members, as they are not in.

You should be ashamed Tigersheds

Posted this on Facebook and they removed!