Useless delivery coupled with email that didnt make sense!

Click here if this is your business
★☆☆☆☆
1.3
From 276 reviews
5.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

gaz123456789's review of Thompson & Morgan www.thompson-morgan.com

“Useless delivery coupled with email that didnt make sense!”

★☆☆☆☆

written by gaz123456789 on 12/05/2016

So much for online garden company.
These lot are clueless.
Asked for an update for delivery timescale hoping they'd get it there within a week.
Email arrines 5 days later banging on about everything about delivery eh?!

  • 20

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Thompsonmorgan's Response to gaz123456789's Review

Written on: 14/05/2016

Hi there,

Thank you for taking the time to provide us with your review.

I'm sorry to hear that you received a late reply to your enquiry that didn't make sense.

(We do ask that you bear with us during this, the busiest period of our trading year - hence the late reply).

Is there anything I can help you with at this point?

Warm regards,

Richard

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account