Written on: 29/09/2013
I ordered in September plants for my daughters wedding arrangements for June. The cornflowers "the bride" despatch by end of March 2014 it said. That is when I wanted the plants. However, 10 days later still in September they turned up. They were the smallest plugs I have ever seen and had been sent 2nd class royal mail. Consequently 3 of them were beyond saving and the others were very yellow. I paid £4.95 postage so expected 1st class posting. I now have to overwinter these plugs which I did not want to do. As they cost £9.99 before postage these plants have now worked out at over £1 each and add in the postage and they are £1.50 each and I shall be very surprised if the remaining 9 survive. First time using T & M and my last. I emailed to complain and got a voucher code for £10 off my next order and a silly explanation that plugs are despatched 2 weeks either side of expected date. Mine were 6 months before expected date. I dont even want to use the voucher now with them.