The Rattan Store Reviews - www.rattanstore.co.uk

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★☆☆☆☆
1 / 5
From 2 reviews
0% of users recommend this
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  • Customer Service

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Latest Reviews

★☆☆☆☆

“No Reply from Customer Services”

Written on: 25/03/2014 by Reginald178 (1 review written)

Having needed to contact Customer Services regarding where my item was, I then had the issue that there is no contact number supplied anywhere, only an email address. Unfortunately they dont reply to any emails, so I am now left in limbo, as needing to go back to my credit card company and seek a refund. The prices at rattanstore.co.uk were very good, but obviously for a reason… Read Full Review

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★☆☆☆☆

“Does not deliver!”

Written on: 20/03/2014 by JamieJamieB (1 review written)

AWFUL! DO NOT USE. I ordered and paid in early June 2013 and after 83 phone calls, finally received the furniture on the 11th December. He lied constantly with false delivery dates and endless promises. DO NOT USE. Utterly utterly appalling. I should have read the article in the gaurdian! … Read Full Review

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Hargreaves's Response to JamieJamieB's Review

Written on: 03/05/2014

Do you have the telephone number my daughter is having the same trouble, unfortunately they don't show a telephone number now?

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Johnathanbeagley's reply to Hargreaves's Comment

Written on: 06/05/2014

Take the matter up with your Trading Standards and also contact the Trading Standards in Carlisle and the police there too. Try Carlisle radio or TV or whatever covers the area. Try Watchdog and any newspapers you think can help.
Good luck.

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Hargreaves's reply to Johnathanbeagley's Comment

Written on: 07/05/2014

Thanks, unfortunately my daughter stupidly paid on Debit and looks like she has lost her money. After looking into the Company it looks like they use a false website, and although they are still taking people money looks like they might have ceased trading. Completely dodgy I am going straight to Trading Standards. DO NOT ORDER ANYTHING UNDER ANY CIRCUMSTANCES!

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Hargreaves's reply to Hargreaves's Comment

Written on: 21/05/2014

Much to our surprise the money has been paid back into our account as they said they couldn't supply her order.

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Joolsmace's reply to Hargreaves's Comment

Written on: 21/05/2014

How did you get your money back? They have delivered half of my order and I am wanting to cancel the other half. do you have a number?

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