BEWARE IF YOU LIVE IN SCOTLAND

The Malvern Collection - www.themalverncollection.co.uk
★★★★★
4.6
91.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

zrReid334's review of The Malvern Collection - www.themalverncollection.co.uk

“BEWARE IF YOU LIVE IN SCOTLAND”

★☆☆☆☆

written by zrReid334 on 23/06/2017

I ordered a Malvern summerhouse and garden shed from GBC based at Dobbies Garden World in Stirling. I just happened to look on the Malvern website after I had ordered and found out that if you live in Scotland they charge hundreds of pounds more. For example, the summerhouse was £400 more expensive because I live in Scotland. On a point of principle I cancelled my order.

  • Goods purchased & cost

Richard.palmer's Comment

Written on: 03/07/2017

Thank you for your comments.
Our Scotland prices are representative of the extra overheads incurred when servicing this region. Since we are located in Bewdley, Worcestershire it is 300 miles to either Glasgow or Edinburgh and over 400 miles to Aberdeen. A fitting team of two loses the first day traveling the 6 hours to Scotland for which they have to be reimbursed along with petrol, overnight accommodation and meal expenses. Our prices simply reflect these overheads.


Reply to this comment
Was this review helpful? 0 0