TapsUK Reviews - www.tapsuk.com

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Latest Reviews

★☆☆☆☆

“try claiming on warranty”

Written on: 19/05/2017

The company are ok price wise but when you try and claim under warranty they revert to being compulsive liars. I bought 2 x items, the granite sink carried a 50 year warranty and the mixer taps 15 years. I followed through with the request from Taps uk to mail them pictures of both items, I pursued them for 3 x months until I recieved an email from their customer service team stating the following "Good Afternoon, Firstly please accept my apologies for the delay in replying to your… Read Full Review

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★☆☆☆☆

“Terrible after sales service”

Written on: 05/04/2013

I ordered a ceramic kitchen sink from Taps.uk.com, intially the sink took much longer to arrive than suggested on their site, however this is not the issue. We had our plumber fit the sink, but found that the plug given for the sink would not hold the water in the sink. The drama around getting another plug for the sink has been ridiculous. Be aware that after a sale you cannot speak to a customer service agent unless you are prepared to pay a premium rate number. You can email, but the… Read Full Review

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