Rubbish customer service

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★★☆☆☆
1.9
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Click here if this is your business

Brooklynn258's review of Poles Direct - www.polesdirect.com

“Rubbish customer service ”

★☆☆☆☆

written by Brooklynn258 on 27/12/2014

Ordered the first pole , 11/12/2014 money taken then email to say no longer available but would refund money £51.27, ordered another pole and it arrived with a faulty bracket customer services promised a replacement , contacted them three times and still no refund or replacement bracket. I have contacted credit card company a requested a recharge under section 75 . DO NOT USE THIS COMPANY.

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