unreliable.

Click here if this is your business
★★☆☆☆
2.0 / 5
24% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

356Barrett's review of Poles Direct - www.polesdirect.com

★☆☆☆☆

“unreliable.”

Written on: 04/09/2014 by 356Barrett (1 review written)

I placed my order 15/9/14,payment was taken immediately from my bank account as i payed by visa debit card. 10 working days later I still hadn't recieved my order. It took three phone calls to customer services, (who said they would ring me back, but didn't) to be then told that the delay was due to out of stock brackets and they would contact the manafacturer. Because they could not give me an estimated delivery date I decided to cancell my order, which they did. The only other problem was they said I would not recieve a refund for another 4-5 working days! which I thought was a long time cosidering they had taken my payment immediately 10 days previous and now I was going to have to wait ? another week to get my money back.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review