Good Products but rubbish service

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PlumbWorld UK - www.plumbworld.co.uk
★★★★☆
4.0
From 1220 reviews
76.0% of users recommend this

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McCall259's review of PlumbWorld UK - www.plumbworld.co.uk

“Good Products but rubbish service”

★★☆☆☆

written by McCall259 on 13/04/2015

We have bought a number of products from Plumbworld because of their selection but will not bother anymore.
After being told an item was in stock and would be delivered in 3 days, called on day 3 and it then turned out to have been be out of stock, spent over an hour on hold and then told it was in stock again and would be delivered within another 3 days, called again after 3 days, another 30min on hold to be told it had not even been despatched! - wish I had gone elsewhere. Customer Services were polite but unhelpful and didn't know what was going on !

  • Goods purchased & cost

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    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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