Plumb Warehouse Ltd Reviews - www.plumb-warehouse.co.uk

★★★★★
4.6 / 5
88% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“STARTED WELL!”

Written on: 25/06/2014 by jxOliver405 (1 review written)

We had the wrong item delivered to us which was entirely our fault. The gentleman at the Plumb Warehouse was very helpful. However, that's where the service feel down badly. I waited in last week for somebody to collect the item. Nobody turned up, despite me having to take a day off. I was told today that the couriers had tried to pick up on Friday but the item'wasn't ready' Obviously a blantant lie by somebody?? I was assured they would come today. nobody has turned up. I was only told… Read Full Review

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★★★★★

“JIS HEATED TOWEL RAILS”

Written on: 15/03/2014 by IANRSMITH (1 review written)

THE CHEAPEST RECOMMENDED JIS SUPPLIERS, EASY TO USE WEB SITE, THE DELIVERY WAS LESS THAN 24 HOURS AND FREE! FANTASTIC SERVICE, I WOULD DEFINATELY RECOMMEND TO A FRIEND, BRILLIANT… Read Full Review

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★★★★★

“A New Water Softener!”

Written on: 16/12/2013

Late last week my water softener failed, I was offered a replacement service but leapt to my computer to find a more attractive deal. I knew nothing about softeners except the model for which I searched came highly recommended from an expert. Plumb Warehouse came up amongst others, including national supplier who has a branch within two miles of my village but within fifteen minutes I had determined that the Plumb Warehouse produced the best value for money. More importantly, they also could… Read Full Review

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★★★★★

“Great Service”

Written on: 25/09/2013 by MarcofLuton (1 review written)

Ordered a replacement shower at 1.15pm and this delivered the following day at about 9.30am. Prior to doing so, telephoned Company who were both very friendly and informative. Very competitive price,a real pleasure to deal with and would recommend them without hesitation… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/08/2013

I rang to check what 'next day' delivery meant and at the same time put in the order. They told me they could see I had just sent in the order and checked the position with the warehouse while I was on the phone. They asked them to do what they could to get it to me. The item arrived the next day. They understood the importance to me of getting it quickly and went out of their way to be helpful… Read Full Review

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★★★★★

“Fantastic personal service”

Written on: 29/07/2013 by Rob_G (1 review written)

I ordered some Grohe shower parts from Plumb Warehouse having looked at a few different sites and found them cheapest. The next day, they (Glenn) called me to point out that I'd order two parts that were incompatible with each other. He explained why, recommended a solution and emailed some details for me to read. When I then corrected my order, he dispatched the goods the same day. I was really pleased with this service. They could so easily have just shipped what I ordered, but instead made… Read Full Review

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★★★★★

“V. Good Service.”

Written on: 21/07/2013 by BrianJones2 (1 review written)

Ordered Tapworks water softener. V good price and quick delivery. Then realised I'd bought the wrong one and needed to exchange for another model in the range. Glenn at Plumb Warehouse was very good about this and without any trouble arranged for the speedy delivery of the correct model and collection of the other one. Def will use again… Read Full Review

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★★★★☆

“Good replacement”

Written on: 22/06/2013

Nice clean lines, clearly indicated. Replaced older triton model. Only draw back, can sometimes knock on/off pad & switch power off when moving around under shower as pad is quite large. Pleased with delivery time, found your staff polite & helpful… Read Full Review

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★★★★★

“Great pricing, Helpful advice, Efficient Service.”

Written on: 28/04/2013

Three bathrooms to refurbish. Long shopping list of Grohe items to source. Plumb Warehouse pricing was the keenest, helped me to refine the right products to source, and delivered it all just when I needed it. Highly recommended… Read Full Review

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★★★★★

“Life Savers!”

Written on: 12/04/2013

Prior to our bathroom being refitted we ordered from our original supplier in plenty of time only to be let down days from from the build starting. It wasn't until we chased them we learnt THEIR supplier had no stock. Plumb Warehouse checked and assured us easily and efficientlly he had physical stock which arrived swiftly in time for us to start, and at a good price. Also during the build we found we could go for a wall mounted mixer shower instead of an electric one. Again Plumb Warehouse… Read Full Review

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★★★★★

“Best Prices & Free Next Day Delivery - Excellent...”

Written on: 14/03/2013

Best Prices & Free Next Day Delivery - Excellent Service - Many Thanks… Read Full Review

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★★★★★

“Excellent service”

Written on: 01/03/2013

I ordered a Salamander shower pump from Plumb Warehouse on 2 January. I rang beforehand to make sure it was in stock, but ordered online as the person I spoke to said it would be cheaper that way. It arrived here in Yorkshire the next day as promised. Excellent service, price and product....thankyou… Read Full Review

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★★★★★

“Truly superb service”

Written on: 29/01/2013

I've had many types of service when buying things on the internet but I have to say this was by far the best… Read Full Review

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★★★☆☆

“shower pump delivery”

Written on: 15/01/2013 by RMCAyrhire (1 review written)

I ordered a comtatible Stuart Turner QT80T pump from the website to replace my failed Aquilisa aquaforce 65 pump. The stuart turner pump was a direct replacement. On the website it stated "Next day deliver" in big blue letters. Ok ideal thats what I want. After I placed the order I get a receipt from plumb warehouse stating delivery on Monday. What happened to "Next day delivery" as advertised before I placed the order? I placed the order on Thursday afternoon and it was Monday morning before… Read Full Review

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★★★★★

“Great service !”

Written on: 10/01/2013 by Tancrag (1 review written)

Best price and delivered as promised . Need I say more… Read Full Review

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★★★★★

“Excellent service”

Written on: 25/12/2012

After checking the stock availability I ordered a single impeller shower pump at approx 1:00pm on the Thursday before the Christmas closure & it was received the next day at approx 12:30pm - this was at the most competitive price I could find online with free next day delivery. Superb service & delivery performance… Read Full Review

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★★★★★

“Excellent customer service, thanks Glenn”

Written on: 17/12/2012 by bdfergusson (1 review written)

I ordered an incorrect item and they happily accepted my return and advised on the appropriate product. This was then promptly sent to me. Thank you to all and Glenn for his assistance. It really makes a difference, I just wish I dealt with them for all my bathroom renovation items!… Read Full Review

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★★★★★

“Terrific service in the Xmas rush”

Written on: 14/12/2012

The Grohe Mixer arrived at 10:30 today in spite of your doubts about the Xmas rush. That is in fact less than 24 hours. Great work and incidentally, a great product and a great price!!! … Read Full Review

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★★★★★

“,excellent overnight service almost from one end of...”

Written on: 29/11/2012 by malcolm2 (1 review written)

excellent overnight service almost from one end of country to the other,good pricing and communication… Read Full Review

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★★★★☆

“Prompt and Efficient”

Written on: 09/11/2012

I placed my order for a Grohe shower on Sunday night, based on the price it was being offered at. At the time of ordering I wasn't clear of the delivery period for the item, which would have been helpful. On the following Friday, I emailed Plumb Warehouse to get an update, and received confirmation that the item had been despatched the previous day and it should arrive that day. Sure enough it was delivered within the hour. The item is exactly as described, so on basis of price, quality of… Read Full Review

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