Plants By Post - www.plantsbypost.com Reviews

★☆☆☆☆
1 / 5
From 3 reviews
0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Shortages in orders sent”

Written on: 18/05/2013 by Peter1941

I ordered and paid for 14 sweet corn plants,when the order was finally sent there were only 6. I have several communications ignored so far so I guess you get less than half the quantities that you order and pay for ! ! I will definitely shop elsewhere in future,. (read more)

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★☆☆☆☆

“Appalling customer service”

Written on: 19/04/2013 by DaveNinety (2 reviews written)

The plants that I've ordered in the past have all been well packaged, arrived in a timely fashion and in good condition, so no complaints there... However, if you have a problem with your order, then forget about it! Plantsbypost.com have an excellent website, and the order process is smooth and easy and the plants themselves are not bad at all, but if your order doesn't arrive, arrives wrong or incomplete or any other of a million problems an online purchaser could face, then you have a... (read more)

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★☆☆☆☆

“Poor Plants - Terrible Service”

Written on: 15/07/2012 by guineapig (1 review written)

Ordered 6 tomato plug plants at an expensive £7.98 incl postage. They arrived the day after dispatch by the seller and the condition of the plants was very poor. They were droopy, yellow leaved and had black blotches all over them. They were well packaged but the plants looked as though they had not seen the light of day for days or weeks, despite being in the mail for only one day. I emailed to complain and even attached photos of the plants and requested a refund. I received no reply. My... (read more)

Guineapig's Response to guineapig's Review

Written on: 22/07/2012

Follow-up comment by guineapig 22/7/2012. Having now received my credit card statement I find that the company has refunded my money in full. They just did not bother to tell me or respond to my emails. I felt I should give them credit for this at least.

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