Written on: 28/03/2014 by TonyDownham (1 review written)
After building work stalled due to signs of droppings you attended within 2 days and immediately identified that the problem was rats. You took care to show me the problem and clearly explained what what you were doing to treat it. Your professionalism was shown by the way that you reset when were concerned that all the bait had gone, potentially meaning that not all the rats had been got(you had got them as second baiting was untouched). It was also excellent the way that you looked around the premises to try to identify the source of the rats access. Thoroughly professional and recommended. Oh, and superbly laconic!
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