OneClick Tools Reviews - www.oneclicktools.co.uk

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★★★★☆
4.1 / 5
83% of users recommend this
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Latest Reviews

★★★★★

“Hello from Greece! Everything worked perfect. One...”

Written on: 16/02/2013

Hello from Greece! Everything worked perfect. One notice. In your payment module , the Paypal choice ( you have 2 options for Paypal) does not charge the shippment cost. I think that this is an issue that you have to fix. Thank you George Sotiralis… Read Full Review

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★☆☆☆☆

“No Goods, NO reply to email and phone calls”

Written on: 02/01/2013

Good price,but let down by goods not arriving and not answering emails/phone calls… Read Full Review

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★☆☆☆☆

“Worst ever customer service, no goods received”

Written on: 30/12/2012

Placed an order with oneclicktools at the begining of December and 4 weeks later I still have not received anything from them, not even a reply to the emails I have sent to their customer service asking about my order. I doubt that they have even read them. I have made a claim via PayPal that I used to pay with and they haven't even answered to the claim. I have been shopping online for over 7 years and have never come across a company as bad as this one and I wouldn't order anything from any… Read Full Review

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★☆☆☆☆

“ONECLICKTOOLS...........AVOID !”

Written on: 20/12/2012 by BlackRatCruiser (1 review written)

I ordered an expensive piece of surveying equipment on 6th December 2012, which was urgently needed for work purposes. Website intimated goods to be dispatched 24 hours after payment. No delivery by December 20th, plus in the intervening time...NO replies to messages and queries. AND...as of yesterday...19th December...website and all links are inaccessible !! Thank heaven I paid via Paypal, so I'll get my money back. This outfit...if they still exist now...are NOT recommended… Read Full Review

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★★★★★

“Great custome service”

Written on: 06/12/2012 by alanstoddart (1 review written)

The screw organiser cabinet I ordered arrived surprisingly quickly but unfortunately it was damaged in transit. It was replaced with the same impressive speed. An excellent product backed up with superb customer service… Read Full Review

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★★★★★

“Good overall transaction”

Written on: 06/12/2012 by wattonm (1 review written)

I found the product I was looking for via Google and OneClickTools were one of the few businesses that kept to their promise of free delivery which was highlighted on a Google search - many of the others advertised free delivery on Google only to slap on a delivery charge if the order was less than a certain amount. The package arrived within the timescale. A very satisfactory transaction… Read Full Review

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★★★★★

“Ordering process very easy, fast shipping. Will use again.”

Written on: 05/12/2012

Ordering process very easy, fast shipping. Will use again… Read Full Review

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★★★★★

“Perfect pressie for lego mad husband!”

Written on: 04/12/2012

Ordered a Raaco storage system for my husband for Christmas - perfect for all his lego bits and pieces! Best price on the internet and very quick delivery. I know where to come if he needs another one!… Read Full Review

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★☆☆☆☆

“Please dont”

Written on: 22/11/2012 by 2smicks (1 review written)

Please don’t use this site if you are in a hurry, I ordered a tin of Floor wax that was in stock it took them 5 working days to find it on the shelf and then 5 day to deliver it, there is no way to contact apart from e-mail which invariably don’t get answered or they say sorry your enquiry came through blank please resend, One reply I got was three weeks after I received the Wax, They are cheap but can you wait that long. If they ever supply a free contact phone number I might consider… Read Full Review

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★★★☆☆

“Slow service”

Written on: 19/11/2012

Easy order online but poor response time when e-mailing about order delay.Sent 2 e-mails which which took 2 days to receive answers… Read Full Review

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★★★★★

“Bison paste wax”

Written on: 19/11/2012

One click supplied the wax very quickly at at good price with reasonable p&p. What more could you ask for? Thank you Oneclick… Read Full Review

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★★★★☆

“Rotary mower sharpener”

Written on: 15/11/2012 by RoyMartin (1 review written)

A good tool, as described. Just the job to give the mower blade, and other garden tools, an overdue sharpen. Royal Mail rather let things down by taking more than a week to deliver the item - despatched on 1/11, received on 9/11… Read Full Review

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★★★☆☆

“Slow to deliver”

Written on: 14/11/2012

Registration and order were easy, however delivery took longer than the 1-5 working days stated, however came well packed and the tracking system did help, although package seemed to be at town post depot for a good 3-4 days before it was eventually delivered. Contacted customer service but because item had been dispatched they couldn't help :(… Read Full Review

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★★★★★

“Yale PVCu Replacement Window Handle White”

Written on: 14/11/2012

Great price and quick delivery. Easy to install and robust - I was worried it would be a cheap alternative given the price, but Yale have a strong reputation and this is just what I was after. My only criticism is that, I was replacing an existing broken lock which had a wider fixing to the window, this fixing is thinner, so there are marks showing around the fixing point - but that is a small beer issue - the window now opens and locks which is the main event ! I'd recommend One Click for… Read Full Review

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★★★★★

“oneclick tools lead ladle”

Written on: 12/11/2012 by 2barbruce (1 review written)

The item I bought was great and just what I wanted,The correspondance I recieved was also very good.The only drawback in our transaction was the delivery time,compared to other items I have bought on line in the past. All in all though, very good show. Thank you. B.Townsend… Read Full Review

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★★★★☆

“Very pleased, prompt delivery and good price. Am...”

Written on: 08/11/2012

Very pleased, prompt delivery and good price. Am ordering again… Read Full Review

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★☆☆☆☆

“The purchasing was fantastic, but the aftercare trying...”

Written on: 08/11/2012 by robertwilson25 (1 review written)

The purchasing was fantastic, but the aftercare trying to get intouch with the customer services to get an exchange, but i could not get in touch via e-mail or phone at one stage i was on the phone ringing for 23 minutes. it was an absolute sham i managed to get intouch with the customer services eventualy but i was not pleased with the service of been able to ring or e-mail yourselfs. i did get e-mail replies and managed to get my exchange eventualy, i was happy with the speediness but felt… Read Full Review

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★★★★☆

“Draper sprayer”

Written on: 08/11/2012

I think this is a great sprayer strong and easy to use and good quality parts… Read Full Review

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★☆☆☆☆

“Item was delivered two weeks after ordering. Had to...”

Written on: 08/11/2012

Item was delivered two weeks after ordering. Had to email them twice before I had a reply with no explanation of why my order had taken so long to be delivered. I ordered a Half round Dreadnought File which when it was finally delivered only had teeth on one side which was not in the item description on their eBay listing… Read Full Review

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★☆☆☆☆

“WORST ONLINE COMPANY I EVER DEALT WITH”

Written on: 07/11/2012

ORDERED THE ITEMS OFF THEIR WEBSITE, AND CONTACTED THEM IMMEDIATELY TO SEE IF I COULD UPGRADE TO A QUICKER DELIVERY SERVICE AS NO OPTION AVAILABLE ON THE WEBSITE. i had to google for a phone number as they are email only contact. the lady who eventually answered took ages to find my order, then asked if she could ring me back, but never did! i rang again the next day but got no reply. after about a week, i hadnt heard anything at all, so i rang them again, and after holding on for several… Read Full Review

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