Office closed since 31st March

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andy_acacia's review of MySmartBuy.com

★☆☆☆☆

“Office closed since 31st March”

Written on: 04/04/2014 by andy_acacia (1 review written)

These guys have had a permanent message on the voicemail since before the 31st March stating that their offices are now closed and will re-open on the 31st March. They have not re-opened and my item that I bought on the 22nd March is still not delivered. I am now wondering if the company has gone bust?
Do not order anything until you have checked they still answer their calls!

  • Hedge trimmer

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Amandajanerdn's Response to andy_acacia's Review

Written on: 04/04/2014

Same here !!! We are left with a falty item and cannot contact them been trying for over a week iv even contacted The Mail which is where we purchased the item - they can't do anything - sooooo frustrating ! AVOID EVERYONE

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Andy_Acacia's reply to Amandajanerdn's Comment

Written on: 07/04/2014

If you paid using visa debit or credit card I believe that you are covered. Get onto your bank straight away to report it.

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Amandajanerdn's Response to andy_acacia's Review

Written on: 04/04/2014


Snap ! We have been trying and trying - same message for over a week we contacted The Mail as we ordered via them but they cannot help ! AVOID EVERYONE we think they have gone bust to

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