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Asked by dewielfed on 14th April 2014 Report this content
Has this company gone into liquidation? If so, what happens to the 12 month guarantee offered on their goods since the item I bought from them has failed.

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Answers (2)
Report this content Chris980A Written on: 14/04/2014
The My Smart Buy website appears to be live, and is still selling the Eckman Telescopic Hedge Trimmer, which is the item I bought from them.
Report this content dewielfed Written on: 14/04/2014
Unfortunately, Chris980A's answer is incorrect. Although the website is still live any attempt to buy goods is met by a message indicating that no orders are being processed at present. See the review by fwArnold184 dated today which sets out the true position which has been verified. The question of what happens to warranties is still not resolved and will be a matter for the Company's Administrator in due course.