Written on: 10/05/2014
Had difficulty assembling the grass box. Pictures in the manual are very unclear. Your office, though, was very helpful and guided me through it.
On first usage, one of the wheels came off 4 times. After ringing your office, I was told to take off the cap and put the clip back on as it probably wasn't fitted properly at the factory. This I tried to do, but couldn't, so I rang you again. This time you told me that it wasn't possible to do this with my hands and that I should get a socket spanner and hammer it on. It is fine now, but why wasn't I told this in the first place?
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