HSD Online Reviews - www.hygienesuppliesdirect.com

★★★★☆
4.3 / 5
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★☆

“Great hand dryer”

Written on: 20/08/2014 by Narohs (1 review written)

Ordered 2 dryers. Came quickly and were as advertised. Just what we needed for our tearooms toilets… Read Full Review

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★★★★★

“Levante tower fan/Homefront mini tower fan”

Written on: 18/08/2014 by Klipbord (1 review written)

The mini tower fan was for use in the office to cool a computer casing that was overheating in the very hot weather. Neat, compact, does what it says on the box!!! Looks very neat. Runs on batteries, USB connection or mains power. The USB cable was missing out of the box, but a quick phone call to the very helpful receptionist at HSD and the cable arrived with return post. Same thing with the Levante fan......a floor standing, mains powered, oscillating fan......again does what it says in… Read Full Review

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★★★★★

“energy saving heaters”

Written on: 17/08/2014 by keznorfolk (1 review written)

Very quick delivery. Excellent customer service, got a call to see if I received the heaters. Easy to fit to wall. Like the idea you can wire to a three pin plug. Easy controls. Can't wait for colder weather. This is the second time I have ordered from you and will do again… Read Full Review

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★★★★★

“Great site.”

Written on: 17/08/2014 by Marloni478 (1 review written)

Bought a few products and the service was great. Delivery was on time and would recommened to all… Read Full Review

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★★★★☆

“Gas Water Boiler”

Written on: 16/08/2014 by motorshow (1 review written)

The sales staff were very friendly and helpful and checked that the item I wanted was in stock. The item was delivered in perfect condition and very promptly. I could not fault the service I have received… Read Full Review

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★★★★★

“Very Good Service.”

Written on: 16/08/2014 by ElianaCasey143 (1 review written)

Excellent service. I wanted to know a liitle more about the product I was buying. I was told to expect a call back once the manufacturer had been contacted. You called back with the information within a quarter of an hour and I boughtthe product which arrived the following day expertly packaged… Read Full Review

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★★★★★

“Very good”

Written on: 16/08/2014 by 29Emery (1 review written)

Easy to pay, friendly staff, fast delivery… Read Full Review

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★★★★★

“great service”

Written on: 16/08/2014 by Ariellem142 (1 review written)

We saw a boiler on the website which we desperately required the next as ours gad broken and we had a function on. I rang customer services and they were very helpful, I ordered the boiler and it arrived 8.15 the next day so I didn't need to fret about it all day! Overall a great buying experience… Read Full Review

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★★★★★

“MIJAS PERFET 55 WATER HEATER”

Written on: 15/08/2014 by Tootsey (1 review written)

Excellent product small neat clear simple instructions included, order received next morning as promised, 3 E mails in conformation of progress.This is the second heater the I have purchased,one for under the kitchen sink last year ,this one for the wash hand basin in our new bath room .I am completely satisfied with both the product and the service your staff have given me. Instant hot water at the turn of the tap. The immersion tanks have gone a walk in shower now sits there. No more runs of… Read Full Review

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★☆☆☆☆

“Failed to deliver on time!”

Written on: 14/08/2014 by 70Herndon (1 review written)

Needed a product urgently for the following day. Called 3 times prior to ordering to confirm it could be arranged for a next day delivery (a Friday) otherwise I would have to purchase from elsewhere. Whilst on the phone, the lady called the 'warehouse' to check it could be done and confirmed it would. Was promised it would arrive the following day. Called on the Tuesday chasing the order to be told that it wasn't in stock so, I can only assume, it was being dropshipped. Didn't arrive until the… Read Full Review

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★★★☆☆

“Excellent service, but the product fails to deliver”

Written on: 14/08/2014

I phoned to ask questions and then order the goods. The staff member was polite and understanding and processed the request quickly. The goods arrived the next day! Unfortunately, the product itself has turned out to be pretty useless - as a funky lamp, it works fine, but it does not actually fulfil its main function of killing flies. In conclusion, the online seller is well equipped and proficient at its job -the product they sold is hopeless… Read Full Review

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★★★★★

“Fantastic”

Written on: 14/08/2014 by Jordyn56 (1 review written)

Very quick delivery. I ordered two panel heaters but unfortunately one was broken when I opened the box but customer service was brilliant very very helpful. They picked the faulty one very quickly and the replacement is coming today. Well impressed with the service and recommend to anyone and will use them in future if needed… Read Full Review

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★★★★★

“Great product and service”

Written on: 14/08/2014 by 294Phillips (1 review written)

The product is excellent and arrived by return… Read Full Review

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★★★★★

“GREAT CUSTOMER SERVICE”

Written on: 13/08/2014 by 77leisure (1 review written)

EXCELLENT CUSTOMER SERVICE AND GREAT PRICES. ALL GOOD QUALITY PRODUCTS, AND KEPT INFORMED OF ORDER PROGRESS THROUGHOUT. CUSTOMER SERVICE ADVISOR WAS REALLY PLEASANT AND HELPFUL, DEF USE THIS COMPANY AGAIN… Read Full Review

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★★★★★

“Purchase of Dreamland Sleepwell Electric Duvet”

Written on: 13/08/2014 by Michael1933 (1 review written)

We're absolutely delighted with the Sleepwell Intelliheat Luxury Cotton Duvet, recently purchased from H.S.D. This mail order company were very professional in the way they handled my various queries - operatives are efficient and polite, the price, compared to other mail order companies, is very competitive, and the delivery was as stated, on time - within two days. I would have no hesitation in recommending H.S.D. to a friend, they are reliable, professional, and competitive… Read Full Review

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★★★★★

“Fly Killers”

Written on: 13/08/2014 by YaelMilne (1 review written)

We ordered 3 fly killers,they arrived on time. And they were exactly as described on the web site. And at a reduced price were very good value for money. I would recommend your site to friends and family… Read Full Review

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★★★★★

“Very Helpful, Quick and Pleasant ”

Written on: 13/08/2014 by hannamcguffie (1 review written)

Very helpful over the phone. I needed a quick delivery turn around time of the next day, the member of staff made this happen and I will get my order the next day. Very quick and easy. Website was helpful… Read Full Review

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★★★★★

“An unusually clear and simple website”

Written on: 13/08/2014 by runningoutofnames (1 review written)

Spent a while trying to buy a panel fan on line and found quite a few disorganized and unclear websites where you felt like throwing something at the screen, these guys had everything explained, dimensions, output, current loads, appropriate controllers for each unit on offer- a number of other suppliers left you roaming about trying to work out what went with what etc or used different measurements so comparisons were difficult. Surprising that after more than twenty years of online activity… Read Full Review

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★★★★★

“My warm nightly friend ! ”

Written on: 12/08/2014 by Felix44 (1 review written)

Second blanket I have purchased from this firm. Love the reassurance that it will turn off after an hour if I forget. Being fitted is great no tapes etc. not tried washing it yet but like the fact I can. Having a control that does your feet alone is great once you are warm I just keep the feet going. Nice firm to deal with too Did not like the delivery cost being what seems a lot at the end… Read Full Review

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★★★★☆

“BUYING ONLINE WITH HSD”

Written on: 12/08/2014 by TWADDLE (1 review written)

BUYING ONLINE WITH HSD WAS AN EASY EXPERIENCE AND THE MEMBER OF STAFF THAT SPOKE TO ME WAS VERY HELPFUL.I WOULD SHOP WITH HSD AGAIN AS IT WAS A GOOD EXPERIENCE. I WOULD NOT GIVE HSD 100 PERCENT YET AS WE HAVE NOT RECEIVED THE PRODUCT YET… Read Full Review

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