HSD Online Reviews - www.hygienesuppliesdirect.com

★★★★☆
4.5 / 5
90.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
HSD Online - www.hygienesuppliesdirect.com - Ask a question now

Media Gallery for HSD Online - www.hygienesuppliesdirect.com

HSD Online - www.hygienesuppliesdirect.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“ordering more than 1 item at once”

Written on: 30/09/2014

Ordering was easy and impressed with email response to my tracking queries. Confusion caused as ordered 2 different items - when 1 parcel arrived tracking info indicated that whole order had been delivered so I assumed 1 item was missing. However this arrived later same day via a different carrier. Otherwise excellent service and quick delivery… Read Full Review

Report this review
★★★★★

“Prem-i-Air 1kw electric panel heater”

Written on: 24/09/2014 by JohnR101 (4 reviews written)

The heater is as described, compact, slimline and stylish. Delivery by DPD was quick and adequately tracked. The heater came with all fixings for either wall or floor mounting, together with instructions which were easy to follow. When fitted, it was easy to operate and provided a good heat output consistent with its power rating. A very satisfactory experience with the Company, and I would make particular mention of the excellent Customer Services which included a follow up phone call to… Read Full Review

Report this review
★★★★★

“Prem-i-Air 1kw electric panel heater”

Written on: 24/09/2014 by JohnR101 (4 reviews written)

The heater is as described, compact, slimline and stylish. Delivery by DPD was quick and adequately tracked. The heater came with all fixings for either wall or floor mounting, together with instructions which were easy to follow. When fitted, it was easy to operate and provided a good heat output consistent with its power rating. A very satisfactory experience with the Company, and I would make particular mention of the excellent Customer Services which included a follow up phone call to… Read Full Review

Report this review
★★★★★

“Dreamland Intelliheat Under Blanket”

Written on: 16/09/2014 by williamthird (1 review written)

Fantastic value, fitted skirt for mattress,heats up quickly, cheap to run this is my third (different beds)and they get better all the time, my only gripe is like many products is it only comes with a LEFT SIDE ELECTRICAL CONNECTION (single blanket)as i have an adjustamatic double bed with 2 single mattresses and the only way i can accomodate this is by using an extension lead which is not ideal,SOLVES THE PROBLEM BUT DOES'NT ADDRESS THE ISSUE OF A R/HAND CONNECTION… Read Full Review

Report this review
★★★★★

“Glue Boards.”

Written on: 10/09/2014 by Kaleb260 (1 review written)

Great product and fast delivery… Read Full Review

Report this review
★★★★★

“Vermatik insect lamp”

Written on: 10/09/2014 by Ogden35 (1 review written)

After been told by local electric shop ultra violet tubes for my old insect lamp were obsolete found your company on line, ordered tubes required and purchased a new insect ultra violet lamp, stronger ampage with spare tubes a lot cheaper than quoted elsewhere . Delighted with my purchase… Read Full Review

Report this review
★★★★☆

“Happy Ending?”

Written on: 09/09/2014 by joblackmore (1 review written)

Our company placed it's initial order as HSD had the required products at a reasonable price. We had various admin issues to deal with before the order was delivered such as not being able to access our online account and not being able to reach HSD staff on the phone either regardless of which phone number was used apart from one which was the accounts contact number funnily enough. I do have to say though, that having finally located a staff member via telephone and on voicing our… Read Full Review

Report this review
★★★★★

“Excellent customer service”

Written on: 05/09/2014 by mardy1878 (1 review written)

We needed some products quickly after being let down by another supplier. I contacted HSD and they arranged to fulfill the order with a next day delivery service. They even spoke to the end client to keep them informed of delivery timings. I would have no hesitation in recommending them. Kind Regards Aqualogic Wirral… Read Full Review

Report this review
★★★★★

“electric blanket”

Written on: 05/09/2014 by Eugene46 (1 review written)

Telephone order dealt with very quickly, most helpful on detail. Order arrived in the time frame quoted… Read Full Review

Report this review
★★★★★

“Good service for online ordering”

Written on: 04/09/2014 by algi (1 review written)

As I had not received any confirmation of my order, having placed it some hours earlier, I telephoned HSD. They (actually a woman) were most helpful and immediately looked up my order and apologised for the missing confirmation. I received a copy by e-mail as I was still talking to them. She then offered to find out if there was any tracking information and to contact me again. I later received an e-mail giving details of the carrier and a tracking number and this was followed by a telephone… Read Full Review

Report this review
★★★★★

“Excellent communication & service”

Written on: 02/09/2014 by nhReid345 (1 review written)

Sales person was friendly and knowledgable the quote she gave me was very good, but she offered me the opportunity to speak to her manager who gave an even sharper price. So I am very pleased to have found HSD and will be using them whenever necessary… Read Full Review

Report this review
★★★★★

“Heated electric duvet”

Written on: 02/09/2014 by Carrqz149 (1 review written)

Very nice friendly and chatty sales lady. Very competent as well. Product arried very quickly and one cool night a couple of days later it was tested. Luxury!!! Had one a few years back whilst wintering in a caravan it solved the night time cold problem. This one will save on night storage heater charges this coming winter.Even without the electric on the past couple of days it has been so comfortable and warm. Just the right weight and being king size covers all those bits doubles don't tend… Read Full Review

Report this review
★★★★★

“Air Freshener Dispenser and Aerosal Fragrance”

Written on: 01/09/2014 by smLong176 (1 review written)

Delighted with purchase of Dispenser and Fresh Linen Fragrance. Immediate despatch and prompt delivery. Product as described ... very sturdy, easy to operate and programme. Have already ordered another. A perfect transaction and first rate service… Read Full Review

Report this review
★★★★☆

“Great hand dryer”

Written on: 20/08/2014 by Narohs (1 review written)

Ordered 2 dryers. Came quickly and were as advertised. Just what we needed for our tearooms toilets… Read Full Review

Report this review
★★★★★

“Levante tower fan/Homefront mini tower fan”

Written on: 18/08/2014 by Klipbord (1 review written)

The mini tower fan was for use in the office to cool a computer casing that was overheating in the very hot weather. Neat, compact, does what it says on the box!!! Looks very neat. Runs on batteries, USB connection or mains power. The USB cable was missing out of the box, but a quick phone call to the very helpful receptionist at HSD and the cable arrived with return post. Same thing with the Levante fan......a floor standing, mains powered, oscillating fan......again does what it says in… Read Full Review

Report this review
★★★★★

“energy saving heaters”

Written on: 17/08/2014 by keznorfolk (1 review written)

Very quick delivery. Excellent customer service, got a call to see if I received the heaters. Easy to fit to wall. Like the idea you can wire to a three pin plug. Easy controls. Can't wait for colder weather. This is the second time I have ordered from you and will do again… Read Full Review

Report this review
★★★★★

“Great site.”

Written on: 17/08/2014 by Marloni478 (1 review written)

Bought a few products and the service was great. Delivery was on time and would recommened to all… Read Full Review

Report this review
★★★★☆

“Gas Water Boiler”

Written on: 16/08/2014 by motorshow (1 review written)

The sales staff were very friendly and helpful and checked that the item I wanted was in stock. The item was delivered in perfect condition and very promptly. I could not fault the service I have received… Read Full Review

Report this review
★★★★★

“Very Good Service.”

Written on: 16/08/2014 by ElianaCasey143 (1 review written)

Excellent service. I wanted to know a liitle more about the product I was buying. I was told to expect a call back once the manufacturer had been contacted. You called back with the information within a quarter of an hour and I boughtthe product which arrived the following day expertly packaged… Read Full Review

Report this review
★★★★★

“Very good”

Written on: 16/08/2014 by 29Emery (1 review written)

Easy to pay, friendly staff, fast delivery… Read Full Review

Report this review
overview