Standard Rose trees- Guarantee worthless

Gardening Express www.gardeningexpress.co.uk
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Zaidenf93's review of Gardening Express www.gardeningexpress.co.uk

“Standard Rose trees- Guarantee worthless”

★☆☆☆☆

written by Zaidenf93 on 11/10/2016

I purchased 2 standard rose trees through a Groupon offer for £14.99 plus postage and they arrived and I planted immediately. After weeks one started to show some foliage but the other didnt. I contacted company and they advised me I was covered under their 5 year guarantee. They advised me to return the one not growing for a replacement but I had to pay for return and also pay £7.95 for postage for them to send the replacement. This meant I was paying the same again for one rose tree so their guarantee if absolutely worthless. Will not be ordering from this company again. They should make clear in their guarantee information the costs that you will have to pay out for faulty goods.

  • " Standard Rose Trees £14.95

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

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