Written on: 18/07/2014 by Tierneyzm26 (1 review written)
I ordered some plants from groupon from this lot.
The delivery came late and the box was ripped, the plants had been in the box for 10-15 days without water or light and they were in awful condition and were far from the "set i ordered"
On emailing gardening express i got a snotty email back, with no apology and they said "that is all expected!" they were okay with the condition of the platns.
it had not been 6 weeks and i have kept emailing asking them to resolve the issues and they are just completely inept. they dont want to help, keep emailing me to send them photos, even thought i already sent them and they responded saying that 2that is how they would expect them" and now they are saying I am lying!!
The level of un professionalism i have experienced with them is UNBELIEVABLE. rude, uncaring, dishonest, just a nightmare.
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Written by DamianMcAuley