Delivery - shocking!!

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DayanaraO'Neill's review of Garden Furniture World www.gardenfurnitureworld.com

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“Delivery - shocking!!”

Written on: 11/06/2014 by DayanaraO'Neill (1 review written)

It seems they're not interested in getting furniture to customers. As others, I can't comment on the furniture. It was sent to "another depot".

Although they contacted me to arrange a delivery for today, I heard nothing and called them at about 15:00 to confirm that it was still happening. When I phoned to enquire, I was told the delivery is now scheduled for tomorrow. They did not bother inform me, despite knowing since just after 7:00 that the furniture was not going to be delivered today, because it had been sent to "another depot". This was on a pallet - it is not like my neighbour could receive it on my behalf!
I cancelled my order, I'd rather pay more elsewhere and have reliable service.

They also told me this had never happened before. You decide.

  • £600

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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